Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
About Us :
Tommy's Express Car Wash is a leading provider of modern, efficient, and environmentally friendly car washing services. With a commitment to excellence and innovation, we pride ourselves on delivering exceptional customer experiences and ensuring every vehicle leaves sparkling clean.
Position Overview :
We are seeking a dynamic and enthusiastic individual to join our team as a Full-Time Customer Service position. In this role, you will be responsible for providing outstanding customer service, educating guests about our services, facilitating membership sign-ups, and assisting customers with our mobile app.
Key Responsibilities :
Requirements :
Benefits :
If you are enthusiastic about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you.
Please submit your resume and apply!
To mmy's Express Car Wash is an equal opportunity employer committed to diversity and inclusion in the workplace.
Last updated : 2024-03-02
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