Customer Service Trainer jobs in Fresno, CA

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Entry Level Traveling Customer Trainer
  • Reynolds and Reynolds
  • Fresno, CA FULL_TIME
  • Position description:

    The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.

    In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.

    When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone, laptop, and printer-scanner-copier equipment.

    Training:

    Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds’ solutions ‘in action’ by visiting car dealerships that already utilize our solutions on a daily basis.

    Requirements:
    • Bachelor's degree or equivalent experience
    • Ability to travel 80% of the time
    • Outgoing, friendly personality
    • Strong written and verbal communication skills
    • Must have reliable transportation, a valid driver’s license, and a good driving record
    • Must have reliable home internet with sufficient bandwidth for video conferencing


    Benefits:
    We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

    - Medical, dental, vision, life insurance, and a health savings account
    - 401(k) with up to 6% matching
    - Paid vacation and sick days
    - Eight paid holidays
    - Referral bonuses
    - Working remotely with a company cell phone, laptop, and other provided home office equipment
    - Professional development and training
    - Promotion from within
  • 3 Days Ago

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Customer Service
  • Pizza Hut
  • FRESNO, CA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • Just Posted

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Customer Service
  • Pizza Hut
  • MADERA, CA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • Just Posted

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Customer Service
  • Pizza Hut
  • LEMOORE, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at LEMOORE CA
  • 20 Days Ago

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Customer Service
  • Pizza Hut
  • VISALIA, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at VISALIA CA
  • 21 Days Ago

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Customer Service
  • Pizza Hut
  • HANFORD, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at HANFORD CA
  • 22 Days Ago

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0 Customer Service Trainer jobs found in Fresno, CA area

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Mobile Truck Technician / Mechanic
  • Pape' Kenworth
  • Fresno, CA
  • PAPE’ KENWORTH – FRESNO, CA MOBILE TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you...
  • 3/28/2024 12:00:00 AM

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Journeyman Field Service Technician / Mechanic
  • Pape Material Handling Inc
  • Fresno, CA
  • PAPE’ MATERIAL HANDLING, INC. – FRESNO, CA JOURNEYMAN FIELD SERVICE TECHNICIAN / MECHANIC: Do you love working on equipm...
  • 3/28/2024 12:00:00 AM

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Class A CDL Combo Driver
  • Old Dominion Freight Line Inc.
  • Fresno, CA
  • Class A CDL Combo Driver page is loaded **Class A CDL Combo Driver** **Class A CDL Combo Driver** locationsFresno, CA ti...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Fresno, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Riverdale, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Chowchilla, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Experienced RN, Emergency, 10K Sign on Bonus
  • Community Health System - CA
  • Fresno, CA
  • Overview: *All positions are located in Fresno/Clovis CA* *Up to $25K in bonus incentives (sign-on and relocation)* Oppo...
  • 3/26/2024 12:00:00 AM

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Experienced RN, Emergency, 10K Sign on Bonus
  • Community Health System - Ca
  • Fresno, CA
  • Overview:*All positions are located in Fresno/Clovis CA* *Up to $25K in bonus incentives (sign-on and relocation)* Oppor...
  • 3/25/2024 12:00:00 AM

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$50,133 to $69,603
Fresno, California area prices
were up 2.7% from a year ago

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