Customer Service Trainer jobs in Escondido, CA

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Poway, CA FULL_TIME
  • Join Our Team Today!

    We are offering a sign on bonus!!!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene
    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off
  • 6 Days Ago

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Entry Level Traveling Customer Trainer
  • Reynolds and Reynolds
  • San Diego, CA FULL_TIME
  • Position description:The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to th...
  • 22 Days Ago

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Customer Service
  • Globe Life American Income Division
  • San Diego, CA FULL_TIME
  • We are looking for:A Customer Service Representative, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy ...
  • 14 Days Ago

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Customer Service
  • I LOVE BAGELS
  • OCEANSIDE, CA FULL_TIME
  • I Love Bagels in Oceanside, CA is looking for customer service applicants . We are located on 3910 Vista WayResponsibilities Greet customers Clean & sanitize work area & customer area. Keep the dining...
  • 8 Days Ago

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Customer Service
  • I LOVE BAGELS
  • OCEANSIDE, CA FULL_TIME
  • I Love Bagels in Oceanside, CA is looking for customer service applicants . We are located on 3910 Vista WayResponsibilities Greet customers Clean & sanitize work area & customer area. Keep the dining...
  • 8 Days Ago

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Customer Service
  • AQH
  • Vista, CA FULL_TIME
  • Join our crew! We’re looking for a professional, motivated, individual to join our team as a customer service representative. In this role you will be responsible for keeping our customers happy and i...
  • 24 Days Ago

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0 Customer Service Trainer jobs found in Escondido, CA area

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CA Teaching Pyramid Authorized Coach - Temporary, Part-Time
  • WestEd
  • San Marcos, CA
  • About WestEd As a community of over1,300researchers, practitioners, consultants, and administrative professionals from a...
  • 4/18/2024 12:00:00 AM

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Customer Service Specialist
  • Gardencommunitiesca
  • San Diego, CA
  • **Customer Service Specialist** Location **San Diego, CA** * Back up/Support Customer Services Associates (see CSA job d...
  • 4/17/2024 12:00:00 AM

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Fitness Trainer
  • Planet Fitness
  • Escondido, CA
  • Job Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This i...
  • 4/17/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Escondido, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • La Jolla, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Winchester, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 4/16/2024 12:00:00 AM

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Remote Financial Representative
  • Primerica - Carlsbad
  • San Marcos, CA
  • **This is a fully remote position*** Are you ready to enter a rewarding career with an exciting, rapidly growing company...
  • 4/15/2024 12:00:00 AM

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Vehicle Service Specialist - Escondido West
  • Henley Enterprises Inc.
  • Escondido, CA
  • Text henleyjobs to 23000 to start your application today! Are you looking to reach your full potential? Do you enjoy mee...
  • 4/3/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 37.0 square miles (96 km2). 36.8 square miles (95 km2) of it is land and 0.2 square miles (0.52 km2) of it is water. The total area is 0.48% water. The city is growing at a rapid rate with new communities like Hidden Trails appearing at the east end of East Valley Parkway. The city proper is surrounded by several sparsely populated unincorporated communities. These include Jesmond Dene and Hidden Meadows to the north; Felicita Park to the southwest; and Rincon Del Diablo to the southeast. Residents of these communities...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$53,565 to $74,369
Escondido, California area prices
were up 2.6% from a year ago

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