Customer Service Trainer jobs in Chula Vista, CA

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Poway, CA FULL_TIME
  • Join Our Team Today!

    We are offering a sign on bonus!!!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene
    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off
  • 10 Days Ago

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Customer Advisor (San Diego)
  • Communication Service for the Deaf, Inc
  • San Diego, CA FULL_TIME
  • DescriptionSupports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard ...
  • 1 Day Ago

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Entry Level Traveling Customer Trainer
  • Reynolds and Reynolds
  • San Diego, CA FULL_TIME
  • Position description:The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to th...
  • 26 Days Ago

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Customer Service
  • Globe Life American Income Division
  • San Diego, CA FULL_TIME
  • We are looking for:A Customer Service Representative, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy ...
  • 18 Days Ago

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Customer service
  • Apex Talent Solutions
  • San Marcos, CA FULL_TIME
  • Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of ...
  • Just Posted

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Customer Service
  • I LOVE BAGELS
  • OCEANSIDE, CA FULL_TIME
  • I Love Bagels in Oceanside, CA is looking for customer service applicants . We are located on 3910 Vista WayResponsibilities Greet customers Clean & sanitize work area & customer area. Keep the dining...
  • 12 Days Ago

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0 Customer Service Trainer jobs found in Chula Vista, CA area

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Part time Key Holder
  • Five Below
  • San Ysidro, CA
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 4/23/2024 12:00:00 AM

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PT Spec I-SRS - Full-time- Otay Ranch
  • SHARP HEALTHCARE
  • Chula Vista, CA
  • Hours Shift Start Time: 9 AM Shift End Time: 6 PM Additional Shift Information: Weekend Requirements: As Needed On-Call ...
  • 4/22/2024 12:00:00 AM

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Pediatric Physical Therapy Specialist I- Per Diem
  • SHARP HEALTHCARE
  • San Diego, CA
  • Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: 8-5, or 9-6, or 8-4:30 Weekend R...
  • 4/22/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness, Inc.
  • National City, CA
  • (MSR) position at Planet Fitness is more than just a job, it is an opportunity for personal development, leadership, org...
  • 4/20/2024 12:00:00 AM

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Independent Financial Advisor - Flexible, 100% Remote
  • Portfolio Archer
  • San Diego, CA
  • Exciting Remote Opportunity Awaits: Transform Your Career Path! Embark on a Revolutionary Career Journey - No Prior Expe...
  • 4/20/2024 12:00:00 AM

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Practice Manager
  • Acuity Eye Group
  • San Diego, CA
  • Practice Manager La Jolla, CA Description SUMMARY A Practice manager is responsible for the daily operations of a medica...
  • 4/20/2024 12:00:00 AM

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Senior Project Manager or Project Manager
  • MAAC (Metropolitan Area Advisory Committee)
  • Chula Vista, CA
  • Salary: $85,000 - $130,000 OUR STORY Since 1965, MAAC has been maximizing self-sufficiency with families and individuals...
  • 4/19/2024 12:00:00 AM

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California: Bather/Groomer Trainee
  • PetSmart
  • Chula Vista, CA
  • YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, yo...
  • 12/30/2022 12:00:00 AM

Chula Vista (/ˌtʃuːlə ˈvɪstə/; English: beautiful view ) is the second largest city in the San Diego metropolitan area, the seventh largest city in Southern California, the fourteenth largest city in the state of California, and the 74th-largest city in the United States. The population was 243,916 as of the 2010 census. Located just 7.5 miles (12.1 km) from downtown San Diego and 7.5 miles (12.1 km) from the Mexican border in the South Bay region of the metropolitan area, the city is at the center of one of the richest economic and culturally diverse zones in the United States. Chula Vista is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$53,866 to $74,787
Chula Vista, California area prices
were up 2.6% from a year ago

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