Customer Service Trainer jobs in Alabama

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

C
Customer Service Agent
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:

    $15 hourly

    Responsibilities:
    • Communicate frequent customer suggestions to the team to troubleshoot
    • Maintain customer accounts and update with new account information as needed
    • Reply to incoming calls from customers including products and service questions, general information, and complaints
    • Work closely with the sales lead to stay up-to-date on service and product knowledge
    • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction

    • Make outbound calls to the Customer
    • Identify Customer Needs and Provide Solutions
    • Provide Excellent Customer Service and Customer Relations
    • Build, maintain, and manage customers' accounts

    Qualifications:
    • Previous work in a customer-facing position
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
    • High school diploma, G.E.D. or equivalent

    • One year or more of customer service and sales experience (recommended)
    • Excellent Listening and Communication Skills
    • Reliable Transportation
    • Laptop and/or iPad
    • High-Speed Internet
    • Quiet Work Space

    About Company


    Here at Customer First Solutions, we are dedicated to making your success our priority. We have adopted a proven system that provides the training, resources, support, and leadership needed to help you develop professionally, personally, and financially, so you can start living the life you deserve.

  • 19 Days Ago

C
Customer service specialist
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptiona...
  • 1 Day Ago

C
Customer Service Represenative
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • Customer First Solutions in Birmingham, AL is seeking a dedicated Customer Service Representative to join our team. As a key member of our customer service department, you will play a crucial role in ...
  • 17 Days Ago

C
Customer Service Associate
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for res...
  • 27 Days Ago

C
Customer Service Sales Representative
  • Customer First Solutions
  • Hoover, AL FULL_TIME
  • Customer First Solutions in Hoover, AL is seeking a talented and dedicated Insurance Customer Service Representative to join our team. As a valued member of our company, you will have the opportunity ...
  • 1 Month Ago

C
Expression of Interest - Customer Service Assistant (Go.Compare)
  • Customer Service Assistant (Go.Compare) - Future Publishing
  • Cardiff, AL OTHER
  • What you'll be doing…As a Customer Service Assistant you will ensure that we are able to resolve customer queries and deliver excellent customer service, you’ll demonstrate excellent listening skills ...
  • 10 Days Ago

O
Wellness Center - Session Coach * urgent hire
  • OsteoStrong Arcadia | McCormick Ranch
  • Scottsdale, AZ
  • Job Description Job Description Work for a state-of-the-art Biohacking company focused on strengthen bones and muscle ti...
  • 3/28/2024 12:00:00 AM

F
Customer Service Trainer (Care Team)
  • FreedomCare LLC
  • New York, NY
  • **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
  • 3/28/2024 12:00:00 AM

S
Customer Service Trainer
  • Spirit Airlines
  • Dallas, TX
  • Overview: At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We...
  • 3/27/2024 12:00:00 AM

G
Personal Trainer
  • GENESIS FITNESS AND WELLNESS
  • Kalamazoo, MI
  • Job Description Job Description If you are a certified Personal Trainer and have a true interest in and passion for help...
  • 3/27/2024 12:00:00 AM

C
Multiple Jobs - Office Job - Weekends & Holidays Off
  • Customer Management Systems
  • Deltona, FL
  • Job Description Job Description We are looking to hire Customer Service Representatives, Trainers, Receptionist, Lead Ge...
  • 3/26/2024 12:00:00 AM

M
Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau Family of Companies
  • Troy, MI
  • OBJECTIVE: Agency Customer Service Representative/Trainer Objective To lead the Field Force for success by providing com...
  • 3/25/2024 12:00:00 AM

T
Customer Service Representative
  • TOTALPACK INC
  • Doral, FL
  • Job Description Job Description Serves customers by providing product and service information and resolving product and ...
  • 3/25/2024 12:00:00 AM

W
Clinical Service Representative Trainer
  • WellStreet
  • **Clinical Service Representative Trainer** **Metro Atlanta, GA - Full Time** Piedmont Urgent Care has a great opportuni...
  • 3/25/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$45,966 to $63,817

Customer Service Trainer in Milwaukee, WI
You might start by reviewing the ATD Competency Model, which outlines the various knowledge and skills a trainer might know about.
January 14, 2020
Customer Service Trainer in Shreveport, LA
Design quality score card programs and maintain feedback mechanism for all field services.
February 02, 2020
Customer Service Trainer in Jacksonville, FL
Average Customer Service Trainer Salary Across the U.S.
November 29, 2019