Customer Service Team Leader jobs in Texas

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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CSR - Customer Service Representative
  • Customer Service Representatives for Local Business
  • Fredericksburg, TX FULL_TIME
  • Lemon Tree Cleaners

    Fredericksburg Retail Store

    Customer Service Representative

    We are seeking a Customer Service Representative for our Fredericksburg location. This position must be filled immediately. The idea candidate will be able to greet and serve regular incoming customers to drop off or pick up garments, shoes, leather, household textiles or alterations to be dry cleaned, laundered or repaired. Excellent people skills, outstanding attention to detail and a positive attitude are a requirement of this position. Experience using a Point of Sale system is preferred. Paid training is provided. Work hours are 8:00 am - 5:00 pm.

    Team Environment:

    • Working alone and with a team

    This Company Describes Its Culture as:

    • Detail-oriented -- quality and precision-focused
    • People-oriented -- supportive and fairness-focused
    • Team-oriented -- cooperative and collaborative

    Job Tasks:

    • Answering customer questions
    • Troubleshooting and solving problems
    • Meeting sales targets (monthly, annually, etc.)

    Communication method(s) used:

    • In person, by telephone and other electronic communication

    Work environment:

    • Retail Store

    Work Remotely

    • No

    Job Type: Full-time

    Pay: From $14.00 per hour

    Expected hours: 40 – 45 per week

    Benefits:

    • Paid time off

    Shift:

    • 10 hour shift

    Weekly day range:

    • Monday to Friday
    • Rotating weekends

    Work setting:

    • In-person

    Education:

    • High school or equivalent (Required)

    Experience:

    • call center: 1 year (Preferred)
    • customer service: 1 year (Required)
    • Retail Sales: 2 years (Preferred)

    Language:

    • English (Required)

    Shift availability:

    • Day Shift (Preferred)
    • Night Shift (Preferred)

    Work Location: In person

  • 13 Days Ago

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Bilingual Outreach Specialist - Customer Service Reps
  • Customer Service Reps - Wider Circle
  • El Paso, TX OTHER
  • WiderCircle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life.Wider Circle is looking for remote...
  • 10 Days Ago

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Customer Service Agent
  • Customer Contact Services
  • Corpus Christi, TX FULL_TIME
  • Position Description: Position Summary: Our Customer Service Agents handle both inbound and outbound calls, providing excellent customer service and call resolution. Calls include scheduling appointme...
  • 13 Days Ago

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Customer Service Representative
  • Customer Contact Services
  • Corpus Christi, TX FULL_TIME
  • Position Description: Customer Contact Service, CCS, is seeking dedicated, friendly and energetic Customer Service Representatives to join our team! CCS is a answering service that has provided busine...
  • 22 Days Ago

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PBS Associate - Customer service
  • Customer service - MD Anderson Cancer Center Careers
  • United States, TX FULL_TIME
  • Mission Statement The mission of The University of Texas MDAnderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, r...
  • 1 Day Ago

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Service Customer Service Representative
  • Team Gillman
  • Houston, TX FULL_TIME
  • Representatives for our Service Business Development Center If you love to win and are fiercely competitive, then don’t let this amazing opportunity pass you by. These 2 newly appointed positions are ...
  • 4 Days Ago

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Customer Service Team Leader
  • Meijer
  • Lexington, KY
  • Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsM...
  • 4/18/2024 12:00:00 AM

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Customer Service Team Leader
  • CMP Global
  • Suffolk, VA
  • Job Description Job Description CMP Global, a leading provider of Marine Products, Construction, and Industrial solution...
  • 4/18/2024 12:00:00 AM

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Customer Service Team Leader
  • AZCO Corp
  • Fairfield, NJ
  • Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
  • 4/17/2024 12:00:00 AM

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Customer Service Team Leader
  • Choice Fitness Elite
  • Peabody, MA
  • Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
  • 4/17/2024 12:00:00 AM

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Customer Service Team Leader
  • wrencareers.com
  • * Customer Service Team Leader ** Customer Service Team Leader** Location: Wilkes-Barre, PA Department: Customer Service...
  • 4/16/2024 12:00:00 AM

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Customer Service Team Leader
  • PacificSource Administrators, Inc.
  • Boise, ID
  • **Position Overview:** Supervise and provide guidance to Customer Service Representatives regarding department policies,...
  • 4/16/2024 12:00:00 AM

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Customer Service Team Leader
  • Meijer
  • Lansing, MI
  • Today, with our current team members, we have the strength to help you grow in any career direction you want, whether in...
  • 4/15/2024 12:00:00 AM

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Customer Service Team Leader
  • Meijer
  • Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsE...
  • 4/14/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$56,091 to $73,465

Customer Service Team Leader in Knoxville, TN
NEW and EXCITING role for one of our TOP clients who are looking for an Online Customer Service Advisor Team leader, to join the team on a permanent basis.
January 05, 2020
Customer Service Team Leader in Kansas City, MO
We are searching for an experienced Customer Service Team Leader.
January 13, 2020
Customer Service Team Leader in Battle Creek, MI
More importantly you will need a flexible and ‘can do’ attitude, with a true desire to learn and be at your best when supporting and developing the team.
January 23, 2020