Customer Service Team Leader jobs in Tennessee
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
- Customer Service Representative - Fud
-
Memphis, TN
OTHER
-
Fud, the World's First Social Hustling Community, is seeking a Freelance Side Jobs - Customer Service Representative to join our community. As an expert and mentor in our community, you will play a vital role in helping individuals find the know-how they need to take action and put more money in their pockets. Our company aims to provide a platform where people can connect, learn, and support each other in their hustling endeavors.
As a Freelance Side Jobs - Customer Service Representative, you will have a deep understanding of the freelance and side gig economy, and possess the knowledge to guide individuals on their career development journey. You will be responsible for helping our community members unearth their talents, explore various side job opportunities, and provide actionable advice on how to succeed in the gig economy.
At Fud, we believe in empowering individuals to take control of their financial futures by leveraging their skills and passions. We are seeking someone who is passionate about helping others and has a strong understanding of the ever-evolving job market landscape. If you are a self-driven individual who thrives in a dynamic and flexible environment, this could be the perfect opportunity for you.
You can experience our community for yourself by downloading our free to use app.
Responsibilities
- Guide individuals in identifying their skills, strengths, and interests to determine suitable side job opportunities
- Provide personalized coaching sessions to support community members in setting goals and developing actionable plans
- Advise on the various side job opportunities available in today's gig economy, including freelancing, online platforms, and local gigs
- Assist individuals in creating compelling resumes, cover letters, and portfolios that highlight their side job experiences
- Conduct research on market trends and advancements in the side gig economy to offer up-to-date advice and strategies
- Conduct mock interviews and assist with interview preparation to enhance community members' chances of securing side job opportunities
- Collaborate with the marketing team to develop educational materials and resources to support community members' career journeys
- 3 Days Ago
- PICS Inventory Service
-
Kingsport, TN
FULL_TIME
- Team Leader / Auditor Kingsport, TN We are looking for motivated, customer service oriented team members with previous experience working for other inventory service companies. This is NOT a warehouse...
- 16 Days Ago
- Team Wear Graphics
-
Memphis, TN
FULL_TIME
- Company DescriptionAt Team Wear Graphics, we run on three things: innovation, passion and caffeine. Our belief is that great people have great visions. We pride ourselves on combining creativity with ...
- 1 Month Ago
- Merchandising Team Leader (Assistant Manager) - US - American Eagle Outfitters Careers
-
United States, TN
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your pa...
- 21 Days Ago
- Selling Team Leader (Assistant Manager) - US - American Eagle Outfitters Careers
-
United States, TN
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations ...
- 1 Month Ago
- Selling Team Leader (Assistant Manager) - US - American Eagle Outfitters Careers
-
United States, TN
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations ...
- 1 Month Ago
Customer Service Team Leader jobs at Popular Companies
- Meijer
-
Lansing, MI
- Today, with our current team members, we have the strength to help you grow in any career direction you want, whether in...
- 4/20/2024 12:00:00 AM
- Meijer
-
Grand Rapids, MI
- * Weekly pay * Scheduling flexibility * Paid parental leave * Paid education assistance * Care.com/back-up care assistan...
- 4/20/2024 12:00:00 AM
- Meijer
-
Lexington, KY
- Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsM...
- 4/18/2024 12:00:00 AM
- workingatdllgroup.com
-
Des Moines, IA
- ** Our Organization** DLL is not your average financial services company. In fact, were above average in almost every wa...
- 4/18/2024 12:00:00 AM
- Choice Fitness Elite
-
Peabody, MA
- Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
- 4/17/2024 12:00:00 AM
- Raley's Supermarkets
-
Yerington, NV
- Overview: We are now hiring Great People Who Care! A successful Customer Service Team Leader engages their team to deliv...
- 4/17/2024 12:00:00 AM
- AZCO Corp
-
Fairfield, NJ
- Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
- 4/17/2024 12:00:00 AM
- PacificSource Administrators, Inc.
-
Boise, ID
- **Position Overview:** Supervise and provide guidance to Customer Service Representatives regarding department policies,...
- 4/16/2024 12:00:00 AM