Customer Service Team Leader jobs in Sumter, SC
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
Retail Team Leader
- Gordon Food Service Store LLC
-
MP089 6 Mile Rd, SC
FULL_TIME
- Location - MP089 29150 6 Mile Rd, Livonia MI Now Hiring! Pay: $17-18/Hr Location: 29150 6 Mile Rd., Livonia MI 48152 Work/Life balance - We offer a great schedule in retail! Store Hours: Monday to Saturday 7AM - 8PM and Sunday 9AM - 6PM Some of our Benefits include: Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day, and Easter Advancement - We have several leaders that began as Sales Associates! Healthcare Benefits Immediately! You take care of our customers, so we take care of you! Here's a quick glance of who we are and the impact you could have on the food service industry: Gordon Food Service At a Glance Gordon Food Service Store, the retail division of Gordon Food Service, offers the fast pace of retail in an environment that lets you balance your life and foster development for future growth. Our 170 stores are the primary supplier for many small food service operators, families, non-profit organizations, caterers and so much more! Come help us champion a “Customer is King” environment and see why we set the bar for customer satisfaction in the retail industry! As a Retail Team Leader (Key Holder), you are on your way to increased responsibility and future growth into leadership! This is a great opportunity for someone that has a passion for customer service, is detail-oriented for stocking and inventory management, and is skilled in operating point of sale and maintaining Store conditions. Be part of it! As part of the leadership team, you will make an impact by: Opening and closing the Store Help complete daily Store operations and tasks for the day Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store. Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality Providing exceptional customer service - building relationships, problem-solving, and building sales Cash handling - bank deposits, getting change for cashiers, setting and counting down registers Helping to build and train the team! Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties If this sounds like you, make sure you also meet these requirements: Have 1-2 years of retail experience with progressively increasing responsibility Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area You must be a minimum of 18 years old (required) High School Diploma / Equivalent Successfully pass our pre-employment checks, including a drug screen and criminal background check Basic computer skills will be required Note: Please make sure you use a valid email so we can follow up with you and let you know what's happening in the process. BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US! Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and drug tests all employees. Job Alerts are unavailable at this time. We apologize for any inconvenience. Since our 1897 founding, Gordon Food Service has grown to become the largest family-managed broadline foodservice distribution company in North America. While we’ve been growing pretty much continuously over these 120 years, we’ve remained consistent at the core of what and who we are: passionately committed to customers and employees. Being part of Gordon Food Service means being part of something important, something bigger than oneself. Join us.
- 1 Month Ago
PT Customer Service Leader
- Food Lion
-
Sumter, SC
FULL_TIME
- Address: USA-SC-Sumter-5700 Broad Street Ext Store Code: Store 01475 Front End (7224690) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sinc...
- Just Posted
PT Customer Service Leader
- Food Lion
-
Andrews, SC
FULL_TIME
- Address: USA-SC-Andrews-415 Brooks Road Store Code: Store 01389 Front End (7222889) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 195...
- 2 Days Ago
PT Customer Service Leader
- Food Lion
-
Santee, SC
FULL_TIME
- Address: USA-SC-Santee-697 Bass Dr Store Code: Store 00283 Front End (7208474) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. To...
- 4 Days Ago
FT Customer Service Leader- Office Assistant
- Food Lion
-
Bishopville, SC
FULL_TIME
- Address: USA-SC-Bishopville-517 S Main Store Code: Store 00398 Front End (7209613) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957...
- Just Posted
Customer Service Team Member - Sumter, SC (SC0305)
- Modwash Llc
-
Sumter, SC
FULL_TIME
- Are you interested in: Unlimited earning potential from commissions? Additional bonus payments based on your team’s success? An exciting career with above industry-average income and growth opportunit...
- Just Posted
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0 Customer Service Team Leader jobs found in Sumter, SC area
Customer Service Representative - Work From Home>
- Healthon
-
Sumter, SC
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Greeter
- Walmart
-
Sumter, SC
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
Greeter
- Walmart
-
Lugoff, SC
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
Greeter
- Walmart
-
Columbia, SC
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Hartsville, SC
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Inbound Telesales and Retention Customer Service Representative
- IONOS Inc.
-
Columbia, SC
- Inbound Telesales & Retention * Columbia, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the he...
- 4/19/2024 12:00:00 AM
Billing Experience Consultant
- UNUM
-
Columbia, SC
- Job Posting End Date: April 29 When you join the team at Unum, you become part of an organization committed to helping y...
- 4/19/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Columbia, SC
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
About Sumter, South Carolina
Sumter /ˈsʌmtər/ is a city in and the county seat of Sumter County, South Carolina, United States. Known as the Sumter Metropolitan Statistical Area, the namesake county adjoins Clarendon and Lee to form the core of Sumter-Lee-Clarendon tricounty area of South Carolina that includes the three counties in the east central Piedmont. The population was 39,643 at the 2000 census, and it rose to 40,524 at the 2010 census.
Known as the Gamecock City,[citation needed] Sumter lies near the geographic center of the state of South Carolina at 33°55′37″N 80°21′49″W / 33.92694°N 80.36361°W / 33.92694; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$51,221 to $67,086
Sumter, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Customer Service Team Leader do?
Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020