Customer Service Team Leader jobs in Santa Fe, NM

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

A
Team Member/Customer Service
  • Affordable insurance
  • Farmington, NM FULL_TIME
  • PLESE BRING RESUME TO THE FARMINGTON OFFICE TO APPLY!!!!

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has strong communication skills.

    Responsibilities:

    - Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner

    - Provide accurate information about products, services, and promotions

    - Assist customers and resolving any issues or concerns

    - Conduct outbound calls to follow up with customers and ensure their satisfaction

    - Perform data entry tasks to update customer records and maintain accurate information

    - Analyze customer feedback and identify areas for improvement in our products or services

    - Maintain a high level of product knowledge to effectively address customer inquiries

    Qualifications:

    - Excellent verbal and written communication skills in English; fluency in Spanish is a plus

    - Previous experience in customer service or a related field is preferred

    - Strong problem-solving skills and the ability to think quickly on your feet

    - Proficient in using computer systems and navigating multiple software applications

    - Ability to work well under pressure in a fast-paced environment

    - Exceptional attention to detail and accuracy in data entry tasks

    - Strong interpersonal skills with the ability to build rapport with customers

    - Ability to adapt to changing priorities and handle multiple tasks simultaneously

    Benefits:

    - Competitive salary based on experience

    - Opportunities for career advancement within the company

    If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply today!```

    PLESE BRING RESUME TO THE FARMINGTON OFFICE TO APPLY!!!!

    Job Type: Full-time

    Benefits:

    • Paid time off

    Experience level:

    • No experience needed

    Shift:

    • 8 hour shift
    • Day shift

    Weekly day range:

    • Monday to Friday
    • Rotating weekends

    Work setting:

    • In-person
    • Office

    Ability to Relocate:

    • Farmington, NM 87401: Relocate before starting work (Required)

    Work Location: In person

  • 4 Days Ago

U
Fish Biologist (Assistant Project Leader)
  • U.S. Fish and Wildlife Service
  • Mora, NM FULL_TIME
  • Duties This position will contribute and aid in efforts working towards restoration and recovery of the threatened Gila Trout, a fish found only in the high desert and mountain watersheds of the Gila,...
  • 9 Days Ago

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Team Leader
  • PCL Ventures
  • Farmington, NM FULL_TIME
  • Our Restaurant Team/Shift Leaders have a dual role - you’ll serve as both a restaurant leader and a team member. As a leader, you’ll work closely with the Restaurant Manager ensuring all operating pro...
  • Just Posted

T
Team Leader
  • Tractor Supply Company
  • Santa Fe, NM FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 1 Month Ago

B
Customer Service Representative - State Farm Agent Team Member
  • Bryan Doerner - State Farm Agent
  • Santa Fe, NM FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 18 Days Ago

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Customer Service Representative - State Farm Agent Team Member
  • Garrett Seawright - State Farm Agent
  • Santa Fe, NM FULL_TIME
  • Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the...
  • 3 Days Ago

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0 Customer Service Team Leader jobs found in Santa Fe, NM area

1
Leasing Specialist - Part-Time
  • 11 Residential
  • Santa Fe, NM
  • This position is located at the Talavera Apartments in Boise, ID. Talavera has a total of 81 units. ? About Us 11Residen...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Santa Fe, NM
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

S
FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Santa Fe, NM
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

P
Customer Experience Specialist- Remote
  • Pearson Lanka
  • Santa Fe, NM
  • ease click here: http://www.pearson.com/careers/diversity-and-inclusion.html Pearson ** Pearson Customer Experience Spec...
  • 3/26/2024 12:00:00 AM

H
Customer Service Representative
  • Healthcare Outsourcing Network, LLC
  • Santa Fe, NM
  • Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
  • 3/25/2024 12:00:00 AM

C
Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Santa Fe, NM
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/25/2024 12:00:00 AM

O
Associate Patient Care Coordinator
  • Optum
  • Algodones, NM
  • Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
  • 3/25/2024 12:00:00 AM

O
Associate Patient Care Coordinator
  • Optum
  • Sandia Park, NM
  • Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
  • 3/25/2024 12:00:00 AM

Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County. This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,998 to $70,719
Santa Fe, New Mexico area prices
were up 2.5% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020