Customer Service Team Leader jobs in San Bernardino, CA
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
Customer Service Rep
- The Recruiting Team
-
Hesperia, CA
FULL_TIME
- Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided. Duties & Responsibilities: Ensure over the phone, face-to-face and or written communications with customers representing the company’s culture, values and practices. Greet customers warmly and determine problems, orders, or other reasons for calling. Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information. Take orders at the sales counter and or over the phone. Ability to use company computer systems for order entry. Complete sales orders and tender cash sales. Develop product knowledge to assist customers with purchases. Ensure the showroom is clean and properly stocked. Basic Qualifications: High school diploma or GED equivalent. Ability to self -manage, show initiative and be comfortable meeting the public Be a team player, demonstrate attention to detail and have good organizational skills. Bilingual a plus Exceptional computer skills Core Competencies: Ability to self-manage, show initiative and be proactive Communicate professionally, both verbally and in writing to coworkers and customers Physical Requirements: Must be able to remain in a stationary position in an office environment 70% of the time. Occasionally will move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in. these situations. Constantly working in office environment Required Cognitive Skills: Must be able to problem solve and prioritize tasks. Must be able to manage stress depending on deadlines and ongoing projects. Must be able to multitask. Must be able to receive and analyze information. Must be able to quickly communicate solutions if problems occur. Must be able to demonstrate a high degree of sound judgement and initiative. Benefits & Perks: Medical, Dental, Vision, Disability & Life Insurance Wellness Benefits 401(k) Retirement Plan Employee Stock Purchase Program Paid Holidays & Vacation Days Professional Growth Opportunities Development & Training Programs Pay ranges starting at $18.50 - $20.50 depending on experience. This job description is subject to change at any time. EQUAL OPPORTUNITY EMPLOYER Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
- 6 Days Ago
Kitchen Team Leader
- Habit Burger - CGH Team
-
Barstow, CA
FULL_TIME,PART_TIME
- Experience all the opportunities of a rapidly growing company balanced with a 47 year history of stability! We provide training in a friendly and fun environment where your personality counts! We are ...
- 1 Month Ago
Compliance - Customer Service Team Lead
- Cut N Dry Restoration
-
Victorville, CA
FULL_TIME
- Cut N Dry Restoration is currently hiring for a full-time Compliance - Customer Service Team Lead to run our client care coordinators department and be the first representative our customers talk to i...
- 1 Month Ago
Customer Service Representative I
- Bear Valley Electric Service, Inc.
-
Big Bear, CA
FULL_TIME
- At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it each and every day, safely and with confidence. Bear Val...
- 5 Days Ago
Customer Service Supervisor (2B.24)
- Bear Valley Electric Service, Inc.
-
Big Bear, CA
FULL_TIME
- THIS POSITION REQUIRES RESIDENCY IN OUR SERVICE AREA At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it eac...
- 1 Month Ago
Team Leader
- Jack in the Box
-
Redlands, CA
FULL_TIME
- Team LeadersGreat employees deserve great benefits!Bonus 4 x per yearPaid VacationAdvancement opportunities401(k) plan with company matchTuition AssistanceFREE meals on your shiftMedical, dental and v...
- 10 Days Ago
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0 Customer Service Team Leader jobs found in San Bernardino, CA area
Customer Service Representative - Work From Home>
- Healthon
-
Colton, CA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Highland, CA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Creative Perspective
-
Rialto, CA
- Creative Perspectives is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have a...
- 4/19/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Rialto, CA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Meat Service Clerk>
- Superior Grocers
-
Rialto, CA
- Superior Grocers - 151 West Base Line Ave. [Grocery Clerk / Team Member] As a Meat Service Clerk at Superior Grocers, yo...
- 4/18/2024 12:00:00 AM
Fugitive Recovery Agent
- Bail Hotline
-
San Bernardino, CA
- Job Description Job Description Fugitive Recovery Agent Fugitive Recovery Investigations, Inc. has an opening for a cont...
- 4/16/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Stronghold
-
Highland, CA
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/16/2024 12:00:00 AM
Weekends Member Services Representative - Part Time - Rialto S. Riverside
- Taymax Group
-
Rialto, CA
- Rialto S Riverside 585 S Riverside Ave, Rialto, CA 92376, United States of America Pay : $16.00 - $16.50 It's fun to wor...
- 4/15/2024 12:00:00 AM
About San Bernardino, California
According to the United States Census Bureau, the city has a total area of 59.6 square miles (154 km2), of which 59.2 square miles (153 km2) is land and 0.4 square miles (1.0 km2), or 0.74%, is water.
The city lies in the San Bernardino foothills and the eastern portion of the San Bernardino Valley, roughly 60 miles (97 km) east of Los Angeles. Some major geographical features of the city include the San Bernardino Mountains and the San Bernardino National Forest, in which the city's northernmost neighborhood, Arrowhead Springs, is located; the Cajon Pass adjacent to the northwest border; City...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$60,503 to $79,243
San Bernardino, California area prices
were up 3.0% from a year ago
were up 3.0% from a year ago
What does a Customer Service Team Leader do?
Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020