Customer Service Team Leader jobs in Rio Rancho, NM

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

C
Team Member/Customer Service
  • confidential
  • Albuquerque, NM PART_TIME
  • NO EXPERIENCE NECESSARY APPLY TODAY. MUST HAVE VALID DRIVERS LICENSE
    We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring a positive experience. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

    ```Duties```
    - Greet customers and provide them with prompt and courteous service
    - Assist customers with their inquiries, concerns, and requests
    - Process customer orders and payments accurately
    - Handle cash transactions and operate cash registers or point-of-sale (POS) systems
    - Maintain cleanliness and organization of the customer service area
    - Collaborate with other team members to ensure efficient operations
    - Follow company policies and procedures to ensure customer satisfaction

    ```Experience```
    - Previous experience in customer service, preferably in a restaurant or retail setting
    - Knowledge of food preparation and handling procedures is a plus
    - Familiarity with cash handling and operating POS systems (e.g., Aloha POS)
    - Ability to bus tables and maintain cleanliness in a fast-paced environment
    - Basic understanding of retail math for handling transactions accurately
    - Willingness to help out in various areas of the establishment as needed

    If you are passionate about providing exceptional customer service, have strong communication skills, and enjoy working in a dynamic team environment, we encourage you to apply. Join our team today and be part of creating memorable experiences for our valued customers.

    Job Type: Part-time

    Pay: $17.43 - $20.99 per hour

    Expected hours: 40 per week

    Benefits:

    • Flexible schedule
    • Health insurance
    • Paid time off

    Shift:

    • 8 hour shift

    Weekly day range:

    • Weekends as needed

    Ability to Relocate:

    • Albuquerque, NM: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

K
KFC Customer Service Team Member
  • KFC Shiprock
  • Shiprock, NM FULL_TIME
  • Place where Friends & Family Meet. Greet guest in a timely manner. Make the guest experience an exceptional one.KFC Shiprock strives to treat all employees & guest as if they were family. Navajo Natio...
  • 20 Days Ago

N
Bilingual Team Member/Customer Service
  • New Mexico Family & Business Insurance
  • Albuquerque, NM FULL_TIME
  • Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for p...
  • 13 Days Ago

S
Claims Customer Service Representative
  • SOUTHWEST SERVICE ADMINISTRATORS INC
  • Albuquerque, NM OTHER
  • Job Details Job Location: Albuquerque NM - Albuquerque, NM Salary Range: $17.00 - $22.00 Hourly DescriptionThe Benefit & Claims Customer Service Representative provides information on health and welfa...
  • 26 Days Ago

U
Customer Service Representative
  • US Forest Service
  • Tijeras, NM FULL_TIME
  • Duties Greets visitors and responds to phone and written inquiries, which often requires an explanation in general terms of functions of the Agency to distinguish among and between function related to...
  • 28 Days Ago

T
Team Leader
  • Tractor Supply Company
  • Bernalillo, NM FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 5 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Service Team Leader jobs found in Rio Rancho, NM area

F
Transaction Processor
  • Fidelity TalentSource LLC
  • Albuquerque, NM
  • Transaction Processor We are hiring Transaction Processor Associate within the Return Post Office (RPO) Electronic Team ...
  • 4/24/2024 12:00:00 AM

W
Greeter
  • Walmart
  • Rio Rancho, NM
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

A
Customer Service Representative
  • Association of International Product Marketing & Management
  • Albuquerque, NM
  • Job Description Job Description We are a professional association with members across the US and abroad. We are seeking ...
  • 4/23/2024 12:00:00 AM

E
Senior Field Service Representative
  • Eaton
  • Albuquerque, NM
  • Eatons ESSG EESSD Electrical Engrg Svcs Systems Div division is currently seeking a Senior Field Service Representative....
  • 4/23/2024 12:00:00 AM

T
Customer Support Representative
  • Triumph Management Group, Inc.
  • Rio Rancho, NM
  • Triumph Management Group is a client management firm dedicated to delivering exceptional solutions to our clients. We sp...
  • 4/22/2024 12:00:00 AM

P
Customer Service Associate
  • Preventive Pest Control
  • Albuquerque, NM
  • Were looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to...
  • 4/22/2024 12:00:00 AM

H
Bilingual Customer Service Representative
  • Hiring Now!
  • Albuquerque, NM
  • Position: Bilingual (English and Spanish) Customer Service RepresentativeLocation: 4200 Osuna Road, Albuquerque, NM, 871...
  • 4/22/2024 12:00:00 AM

G
Customer Service Agent- ABQ
  • G2 Secure Staff
  • Albuquerque, NM
  • Job Description Job Description Job description G2 Secure Staff is expanding and looking to add to the Customer Service ...
  • 4/22/2024 12:00:00 AM

Rio Rancho (Spanish: Río Rancho) is the largest city and economic hub of Sandoval County in the U.S. state of New Mexico. A small portion of the city extends into northern Bernalillo County. It is the third-largest and also one of the fastest expanding cities in New Mexico. As of the 2010 census, Rio Rancho had a population of 93,820. Rio Rancho is part of the Albuquerque Metropolitan Statistical Area. Rio Rancho is located at 35°17'10" North, 106°40'14" West (35.286185, -106.670660). It lies in the Albuquerque Basin to the west of the Rio Grande, which bounds the northeast corner of the city....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,685 to $70,313
Rio Rancho, New Mexico area prices
were up 2.5% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020