Customer Service Team Leader jobs in Reno, NV
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
- West Wind Drive-In and Public Market
-
Sparks, NV
OTHER
-
ABOUT US:
West Wind Drive-Ins & Public Markets is the nation’s largest drive-in theater chain and the public markets support a diverse array of vendors, selling produce and unique items at bargain prices. West Wind has been owned at operated by Syufy Enterprises for nearly 50 years.
If you love movies, then you'll love working here! Come and work for a unique company offering a fun and energetic environment. We are currently looking for friendly and outgoing individuals to work in our Customer Service department, which includes cashier, concessions attendant, outreach marketer, and traffic/gate attendant positions. The position is part-time and offer flexible schedules based on business needs.
POSITION: We are currently hiring part-time, hourly Floor Staff. Flexible schedules desired as hours can fluctuate on a weekly basis.
YOUR FOCUS AND OUR FOCUS:
- To maximize revenue.
- To control expenses.
- To deliver excellent customer service.
- To maintain the quality and cleanliness of your facility and work space.
REQUIREMENTS:
- Minimum of 16 years of age
- Ability to work in a fast paced environment
- Ability to speak to customers in a professional manner
- Ability to work in a team atmosphere.
- Ability to effectively respond to questions from the general public.
- Ability to multi-task.
- Ability to stand for long periods of time.
- Ability to lift up to 25 pounds
- Bilingual a plus, Spanish preferred.
For more information about our company, please visit our website at www.westwinddi.com.
*** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***
- 20 Days Ago
- West Wind Drive-In and Public Market
-
Sparks, NV
OTHER
- ABOUT US: West Wind Drive-Ins & Public Markets is the nation’s largest drive-in theater chain and the public markets support a diverse array of vendors, selling produce and unique items at bargain pri...
- 1 Month Ago
- Jack in the Box
-
Reno, NV
FULL_TIME
- Craving career satisfaction?Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in e...
- 10 Days Ago
- Jack in the Box
-
Verdi, NV
FULL_TIME
- Craving career satisfaction?Bring home the bacon, and put a burger on it. Feel empowered to act as the first-line operational supervisor training and leading team members. We want you to have fun in e...
- 10 Days Ago
- Tractor Supply Company
-
Susanville, CA
FULL_TIME
- Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
- 1 Month Ago
- Tyler Drake - State Farm Agency Intern
-
Sparks, NV
FULL_TIME
- Benefits:Casual FridayCompetitive salaryDental insurancePaid time offTraining & developmentVision insuranceAGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the publ...
- 14 Days Ago
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0 Customer Service Team Leader jobs found in Reno, NV area
- Raising Cane's
-
Reno, NV
- Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $15.00 - $16.50 / hour As an ...
- 4/24/2024 12:00:00 AM
- Amtec Contract
-
Reno, NV
- Job Description Job Description Must be open to rotating schedules and available to work on weekends! ESSENTIAL DUTIES A...
- 4/23/2024 12:00:00 AM
- Ascensus
-
Reno, NV
- Ascensus is the largest independent retirement and college savings services provider in the United States, helping milli...
- 4/23/2024 12:00:00 AM
- Ascensus
-
Reno, NV
- Ascensus is the largest independent retirement and college savings services provider in the United States, helping milli...
- 4/23/2024 12:00:00 AM
- City of Reno, NV
-
Reno, NV
- Citizen Service Representative Print Subscribe Class Title Citizen Service Representative Class Code 1585 Salary $47,798...
- 4/23/2024 12:00:00 AM
- UNITED FEDERAL CREDIT UNION
-
Reno, NV
- Job Details Level Entry Job Location Bible Way - Reno, NV Position Type Full Time Education Level High School Travel Per...
- 4/23/2024 12:00:00 AM
- Parking Management Company
-
Reno, NV
- Job Details Job Location Reno NV - Reno, NV Position Type Full Time / Part Time Education Level None Travel Percentage N...
- 4/22/2024 12:00:00 AM
- City of Reno, NV
-
Reno, NV
- Lead Citizen Service Representative Print Subscribe Class Title Lead Citizen Service Representative Class Code 1589 Sala...
- 4/22/2024 12:00:00 AM
About Reno, Nevada
were up 2.5% from a year ago