Customer Service Team Leader jobs in Palmdale, CA

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Service Team Leader
  • Aggreko, LLC
  • Santa Fe, CA FULL_TIME
  • Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We are the people who keep the lights on and control temperature. We are hiring immediately a Service Team Leader– a role that is critical in making sure our customers get the electricity, heating and cooling they need.  
      
    Why Aggreko? Here are some of the benefits and rewards.
    • Starting Salary at $78,000 per year
    • Annual bonus program tied to company and individual performance.  
    • No cost medical plan option available  
    • Paid training programs  
    • Career growth opportunities and tuition reimbursement  
    • Safety-focused culture  
     
    What you will do:  
    • You will be based in our Los Angeles, CA service Center reporting to the Service Center Manager 
    • Provide functional and technical support to the team in coordinating all activities within the assigned region.  
    • Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards. 
    • Ensure that facilities and work areas are safe, clean, and fully operational. 
    • Handle purchase order of parts and service order execution  
    • Provide effective and timely support to customers and service center team. 
    • Schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work. 
    • Responsible for the maintenance of Electronic Daily Timesheets 
    • Drives adherence to business practices and cost controls to ensure profitability. 
    • Coordinate the timely maintenance, availability, and reliability of fleet for deployment and resolves fleet discrepancies. 
    • Accountable for inventory accuracy and cycle counts 
    • Assist with Equipment allocation and assist all stakeholders involved in the process.  
    • Provision of reporting and analysis for Service Center Manager 
    • Personally champion and ensure effective adherence to company policies and procedures. 
    • Able to travel 20 to 30% yearly and be on call.  
     
    We’re experts, which means you’ll have the following skills and experience:  
    • Minimum of an Associate’s degree or relevant years of experience preferably in the Power generation and HVAC industry  
    • Proficiency in MS Office, prior experience with an ERP system and Salesforce preferred. 
    • Excellent interpersonal, teamwork, customer service and Leadership skills 
    • Strong organizational skills and Skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities. 
    • Management experience in a diverse and technical environment required.  
     
    We recruit the best talent. Apply now and help us keep the power on.  
  • 19 Days Ago

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Service team leader
  • Mazak Corporation
  • Gardena, CA FULL_TIME
  • FIELD SERVICE TEAM LEADER - GARDENA, CA The Western Service Department is looking for a Field Service Team Leader to join the team. This position will have the responsibility to support, schedule, and...
  • 1 Month Ago

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Team Member/Customer Service
  • Flair Cleaners
  • Santa Monica, CA PART_TIME
  • Flair Cleaners (www.FlairCleaners.com) is looking for a responsible individual to fill the role of a Customer Service Representative at our Santa Monica location. The ideal candidate must be a self-st...
  • 1 Day Ago

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Team Member/Customer Service
  • Gradus by Socc
  • North Hollywood, CA PART_TIME
  • The ideal candidate for the Customer Service Specialist/Budtender position should be a friendly and outgoing person who can help customers understand, select, and purchase a wide range of cannabis pro...
  • 13 Days Ago

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Team Member/Customer Service
  • Valley IRP Services Inc
  • Van Nuys, CA PART_TIME
  • ```Job Summary:We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service...
  • 13 Days Ago

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Field Service Technician, Compressor Technique - Multiple Locations
  • Atlas Copco Compressors LLC -North America Customer Center
  • Los Angeles, CA FULL_TIME
  • Field Service Technician, Compressor Technique - Multiple Locations Functional area: Service Country: United States City: Los Angeles, CA Company name: Atlas Copco Compressors LLC Date of posting: Mar...
  • 1 Day Ago

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0 Customer Service Team Leader jobs found in Palmdale, CA area

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Sales Director
  • Pom Pom at Home
  • Burbank, CA
  • Job Description Job Description Company Description Pom Pom at Home is a rapidly growing wholesale linen business based ...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Santa Clarita, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • MV Transportation, Inc.
  • Santa Clarita, CA
  • Location: Customer Service Representative in Santa Clarita, CA at MV Transportation **Location:** **Experience:** Not Sp...
  • 3/27/2024 12:00:00 AM

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CUSTOMER SUPPORT REP - CONTRACTOR
  • Woodward, Inc.
  • Santa Clarita, CA
  • Job Description - CUSTOMER SUPPORT REP - CONTRACTOR (2101625) **Job Description** CUSTOMER SUPPORT REP - CONTRACTOR - 21...
  • 3/27/2024 12:00:00 AM

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Customer Care Representative
  • Lennar
  • Santa Clarita, CA
  • Location: Location: Customer Care Representative in Santa Clarita at Lennar Homes **Location:** **Experience:** Not Spec...
  • 3/27/2024 12:00:00 AM

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Temporary Customer Service Representative Store #33
  • Northgate Markets
  • Los Angeles, CA
  • ** Temporary Customer Service Representative Store #33** **Job Category****:** Front End **Requisition Number****:** CUS...
  • 3/26/2024 12:00:00 AM

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Client Growth Sales Representative
  • InsuraTec Services Group
  • Palmdale, CA
  • Client Growth Sales Representative Location: Remote (Work From Home) Are you passionate about helping clients secure the...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Lamsco West, Inc.
  • Santa Clarita, CA
  • 40000 AUD Santa Clarita ** Customer Service Representative** **Summary:** Customer Service Representative This role is r...
  • 3/24/2024 12:00:00 AM

Palmdale is located in Los Angeles County, and the urbanized centers of Palmdale and Los Angeles are separated by the San Gabriel mountain range, which is about 40 miles (64 km) wide. This range forms the southern edge of the Antelope Valley portion of the Mojave Desert. Palmdale is the second-most populous city in the Antelope Valley, and fifth overall in the Mojave Desert, after Las Vegas, Henderson, North Las Vegas, Nevada; and Lancaster. Palmdale is part of a twin-city complex with its northern neighbor Lancaster and together they are the principal cities within the Antelope Valley region ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$63,494 to $83,156
Palmdale, California area prices
were up 3.2% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020