Customer Service Team Leader jobs in Oceanside, CA

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Airport Customer Service Agent
  • Talent Acquisition Team at GAT
  • San Diego, CA PART_TIME
  • Job Summary As a customer service agent you are the first impression of a passengers airport experience.  Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
  • 23 Days Ago

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Call center customer service (Automotive Dealership)
  • Team Mazda of El Cajon
  • El Cajon, CA FULL_TIME
  • RESPONSIBILITIES Monitors and contacts sales leads generated by the Dealership Customer Relations Management System (CRM/DealerSocket) Determines customer vehicle needs by listening and asking questio...
  • Just Posted

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Customer Service Representative
  • Best Formula Insurance Service
  • Calexico, CA FULL_TIME
  • Responsibilities Identify customer needs Establish and develop customer relationships and follow up with customers Provide prompt, accurate and friendly customer service Become familiar with products,...
  • 14 Days Ago

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Front of House / Customer Service Team Members
  • Corner Bakery Cafe
  • San Diego, CA FULL_TIME
  • Established in Chicago in 1991, Corner Bakery Cafe is one of the leaders of fast casual dining, a segment that blends the best of two worlds. We're fast - guests have busy lives. Whether they join us ...
  • 13 Days Ago

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Team Leader
  • Jack in the Box
  • Poway, CA FULL_TIME
  • As the Team Leader you will act as the first-line operational supervisor responsible for training and leading team members in providing a great guest experience. You will create an environment that is...
  • 19 Days Ago

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Team Leader
  • Chick-fil-A | Santee
  • Santee, CA FULL_TIME
  • At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders ar...
  • 20 Days Ago

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0 Customer Service Team Leader jobs found in Oceanside, CA area

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Customer Service Representative Store #03 Full-Time
  • Northgate Markets
  • Anaheim, CA
  • ** Customer Service Representative Store #03 Full-Time** **Job Category****:** Front End **Requisition Number****:** CUS...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Store #05 Full Time
  • Northgate Market
  • Anaheim, CA
  • ** Customer Service Representative - Store #05 Full Time** **Job Category****:** Front End **Requisition Number****:** C...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Store #05 Full Time
  • Northgate Markets
  • Anaheim, CA
  • ** Customer Service Representative - Store #05 Full Time** **Job Category****:** Front End **Requisition Number****:** C...
  • 3/28/2024 12:00:00 AM

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Client Service Coordinator - 005113
  • Banfield Pet Hospital
  • Carlsbad, CA
  • Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative Store #40 Full-Time
  • Northgate Markets
  • Anaheim, CA
  • ** Customer Service Representative Store #40 Full-Time** **Job Category****:** Front End **Requisition Number****:** CUS...
  • 3/26/2024 12:00:00 AM

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Associate Patient Care Coordinator
  • Optum
  • Oceanside, CA
  • Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative Store #30
  • Northgate Markets
  • Fallbrook, CA
  • ** Customer Service Representative Store #30** **Job Category****:** Front End **Requisition Number****:** CUSTO011868 S...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative Store #05 Full Time
  • Northgate Markets
  • Anaheim, CA
  • ** Customer Service Representative Store #05 Full Time** **Job Category****:** Front End **Requisition Number****:** CUS...
  • 3/24/2024 12:00:00 AM

Oceanside is a coastal city located on California's South Coast. It is the third-largest city in San Diego County, California. The city had a population of 167,086 at the 2010 census. Together with Carlsbad and Vista, it forms a tri-city area. Oceanside is located just south of Marine Corps Base Camp Pendleton. Oceanside is at 33°12′42″N 117°19′33″W / 33.21167°N 117.32583°W / 33.21167; -117.32583 (33.211566, -117.325701). According to the United States Census Bureau, the city has a total area of 42.2 square miles (109 km2), of which 41.2 square miles (107 km2) is land and 0.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$61,752 to $80,875
Oceanside, California area prices
were up 2.6% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020