Customer Service Team Leader jobs in Oregon
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
Customer Service Representative I
- HR Recruiting Team
-
Portland, OR
FULL_TIME
- Solvita comes from “sol” meaning sun and “vita” meaning life. As sunlight nurtures new life, we take the donor gift and transform it into new hope, bringing the light of healing to patients in our local hospitals through blood donations and to patients around the globe in need of tissue transplants. Because we believe that everyone deserves more time to live life to its fullest. The Customer Service Representative I: Receive and document incoming order requests via phone and email and complete data entry on CTMS and Heads Up system accurately. Engage customers with exceptional product and service knowledge. Prepare tissue for distribution. Review orders for accuracy and completeness. Act as a liaison between customers, distribution, and inventory management team. Must be able to direct customer inquiries regarding contracts, billing, or inventory to the proper departments. Responsible for consignment and branch inventory control. Responsible for handling and documenting graft returns and transfers accurately. Able to represent Solvita at professional meetings and assist Sales Representatives and Independent Contractors when needed. Maintain a strong understanding of regulatory standards and ability to convey to clients. Fulfill departmental strategies and objectives. Perform administrative duties to include maintenance of files and manuals, implementation of standard operating procedures, tracking Employee Document Review forms and ensuring timely completion, stock rotation and data entry. Meet KPI’s set by management. Participate in individual and team projects. Responsible for on call/after hour emergencies pertaining to branch and local customers ordering. Performs other duties as assigned. Those that display conscientiousness, personal accountability, dependability, team work, a safety mindset, and kindness are encouraged to apply! We offer: A highly competitive benefits package including medical, dental, vision, life and supplemental insurance 401(k) with employer contribution and match Generous paid time off (PTO) - up to 5 weeks in your first year! Opportunities to participate in recreational activities such as Battle of the Businesses, special events such as Kings Island Day, Dayton Air Show and opportunities to give back. Opportunities to join various employee committee. Minimum Requirements: High School Diploma or equivalent. Work Environment/Physical Activities: Must be highly customer service focused, able to handle inquires, and escalate concerns promptly as needed. Must be able to follow directions and serve as a team member. Must be able to report numbers accurately and monitor error control. Must be a self-starter able to perform duties with minimal oversight. Must meet minimum acceptable results on attention to detail assessments. Heavy lifting required. Must be able to meet the required physical demands with or without reasonable accommodation.
- 5 Days Ago
WN - Customer Service Agent
- Talent Acquisition Team at GAT
-
Eugene, OR
PART_TIME
- Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
- 7 Days Ago
Airport Customer Service Agent
- Talent Acquisition Team at GAT
-
Eugene, OR
PART_TIME
- Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
- 7 Days Ago
WN - Customer Service Supervisor
- Talent Acquisition Team at GAT
-
Eugene, OR
FULL_TIME
- GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
- 7 Days Ago
UA - Customer Service Supervisor
- Talent Acquisition Team at GAT
-
Eugene, OR
PART_TIME
- GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: The Customer Service Supervisor is responsible for supervising all...
- 7 Days Ago
AE - Store Team Leader (Store Manager) - US
- Store Team Leader (Store Manager) - US - American Eagle Outfitters Careers
-
United States, OR
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operatio...
- 7 Days Ago
Customer Service Team Leader jobs at Popular Companies
Customer Service Team Leader
- Meijer
-
Lexington, KY
- Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsM...
- 4/18/2024 12:00:00 AM
Customer Service Team Leader
- CMP Global
-
Suffolk, VA
- Job Description Job Description CMP Global, a leading provider of Marine Products, Construction, and Industrial solution...
- 4/18/2024 12:00:00 AM
Customer Service Team Leader
- AZCO Corp
-
Fairfield, NJ
- Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
- 4/17/2024 12:00:00 AM
Customer Service Team Leader
- Choice Fitness Elite
-
Peabody, MA
- Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
- 4/17/2024 12:00:00 AM
Customer Service Team Leader
- wrencareers.com
-
- * Customer Service Team Leader ** Customer Service Team Leader** Location: Wilkes-Barre, PA Department: Customer Service...
- 4/16/2024 12:00:00 AM
Customer Service Team Leader
- PacificSource Administrators, Inc.
-
Boise, ID
- **Position Overview:** Supervise and provide guidance to Customer Service Representatives regarding department policies,...
- 4/16/2024 12:00:00 AM
Customer Service Team Leader
- Meijer
-
Lansing, MI
- Today, with our current team members, we have the strength to help you grow in any career direction you want, whether in...
- 4/15/2024 12:00:00 AM
Customer Service Team Leader
- Meijer
-
- Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsE...
- 4/14/2024 12:00:00 AM
About Oregon
Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean.
Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$58,211 to $76,241
Most Popular Cities in Oregon for Customer Service Team Leader Jobs
What does a Customer Service Team Leader do?
Customer Service Team Leader in Knoxville, TN
NEW and EXCITING role for one of our TOP clients who are looking for an Online Customer Service Advisor Team leader, to join the team on a permanent basis.
January 05, 2020
Customer Service Team Leader in Kansas City, MO
We are searching for an experienced Customer Service Team Leader.
January 13, 2020
Customer Service Team Leader in Battle Creek, MI
More importantly you will need a flexible and ‘can do’ attitude, with a true desire to learn and be at your best when supporting and developing the team.
January 23, 2020