Customer Service Team Leader jobs in Norwalk, CT

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Guest Service Team Leader, Stamford
  • DIG
  • Stamford, CT PART_TIME,FULL_TIME
  • CHEF IN TRAINING

    Up to $19 - $23/hr with tips

    Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tipped system)

    Interested in a 4-day workweek schedule while still getting full-time hours?

    This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break

    ABOUT THE ROLE: As a Chef-In-Training, you will have the opportunity to work in a team focused kitchen environment and learn everything from interacting with guests to create a positive experience to following recipes for each kitchen station. We are searching for Chefs-In-Training who demonstrate a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully.

    WHO WE ARE:

    Our scratch-based kitchens are built around people with a true passion for real good food and for running great restaurant operations. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs and restaurant professionals. You will advance and gain the ability to understand different positions in the restaurant, work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment.

    If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.

    WORK PERKS:

    • Opportunities for GROWTH in a TEAM environment
    • Competitive Pay: $17-19/hour depending on experience
      • Paid Time Off
      • Thanksgiving, Christmas and other Holidays Off
      • Flexible Scheduling: Part Time and Full Time Hours
      • Optional 4 Day Work Week Schedule with Full Time Hours
    • Complimentary DIG lunch everyday
    • Commuter Benefits

    YOU WILL:

    • Follow DIG recipes for prepping, mixing, and cooking vegetables, proteins, & grains.
    • Gain exposure to different kitchen stations: Garde Manger, Grill, Roast, Market line, Concierge and Delivery/Packout.
    • Speak to current menu offerings, seasonality, and ingredients with guests.
    • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
    • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
    • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.

    YOU HAVE:

    • A desire to learn culinary practices and skills.
    • A desire to create exceptional employee & guest experiences.
    • The ability to demonstrate and execute a strong work ethic.
    • A team-work focus.
    • Excellent communication skills.
    • An eye for detail and solving challenges.
    • The ability to perform physical requirements of the position (such as frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds) These physical requirements may be accomplished with or without reasonable accommodations.

    Additional Role Note:

    The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

    DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status)

  • 21 Days Ago

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Guest Service Team Leader, Stamford
  • DIG Chefs-In-Training
  • Stamford, CT FULL_TIME
  • CHEF IN TRAINING Up to $19 - $23/hr with tips Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tipped system) Interested in a 4-day workweek schedule while still getting full-time hours? T...
  • 1 Month Ago

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Compressor/Field Service Technician, Compressor Technique - Stamford, CT
  • Atlas Copco Compressors LLC -North America Customer Center
  • Stamford, CT FULL_TIME
  • Compressor/Field Service Technician, Compressor Technique - Stamford, CT Functional area: Service Country: United States City: Stamford, CT Company name: Atlas Copco Compressors LLC Date of posting: M...
  • 20 Days Ago

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Foreman - Crew Leader Arborist
  • Lewis Tree Service, Inc.
  • Stamford, CT FULL_TIME
  • DescriptionHiring Bonus - $1500 plus additional $200 for CDL At Lewis, we provide the stability of a long-standing, employee-owned company with the progressive nature of a growing, improvement-minded ...
  • 13 Days Ago

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Customer Service Representative - State Farm Agent Team Member
  • Soribel Almanzar - State Farm Agent
  • Stamford, CT FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 25 Days Ago

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Customer Service Representative - State Farm Agent Team Member
  • Karen O'Brien - State Farm Agent
  • Stamford, CT FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 26 Days Ago

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0 Customer Service Team Leader jobs found in Norwalk, CT area

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Loss Prevention Customer Service Associate Tactical
  • The TJX Companies, Inc.
  • Norwalk, CT
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same com...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Norwalk, CT
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Westport, CT
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • Westport, CT
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/19/2024 12:00:00 AM

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Customer Support Representative
  • CEFALY Technology
  • Darien, CT
  • CEFALY Technology is hiring a Customer Support Representative to join our Customer Service team to provide an excellent ...
  • 4/18/2024 12:00:00 AM

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Customer Service Associate
  • Crate & Barrel
  • New York, NY
  • **Customer Service Associate** **Location:** Manhasset, New York As a Customer Service Associate, your patience, good li...
  • 4/17/2024 12:00:00 AM

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Service Associate, Part Time - Norwalk
  • Bloomingdales
  • Norwalk, CT
  • About Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time...
  • 4/16/2024 12:00:00 AM

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Vaccine Account Representative
  • Syneos Health Careers
  • Stamford, CT
  • Description You have what it takes: a competitive drive coupled with exceptional sales ability. In this role, you will b...
  • 4/15/2024 12:00:00 AM

Norwalk is a U.S. city located in southwestern Connecticut, in southern Fairfield County, on the northern shore of Long Island Sound. Norwalklies within both the New York metropolitan area as well as the Bridgeport metropolitan area. Norwalk was settled in 1649, and is the sixth most populous city in Connecticut. According to the 2010 United States Census it has had a population of 85,603; with an estimated population of 88,438 in 2016. According to the United States Census Bureau, the city has a total area of 36.3 square miles (94 km2), of which, 22.8 square miles (59 km2) of it is land and 1...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$65,774 to $86,146
Norwalk, Connecticut area prices
were up 1.7% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020