Customer Service Team Leader jobs in New York

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Leader in the Business Equipment industry
  • Albany, NY TEMPORARY
  • This is a temporary position that can lead to full time employment with full benifits and higher pay.

    Responsibilities:
    - Greet and welcome visitors in a professional and friendly manner
    - Answer and direct phone calls to the appropriate department or individual
    - Provide accurate information to callers or visitors regarding company services or products
    - Schedule appointments and maintain calendars for staff members
    - Receive, sort, and distribute mail and packages
    - Maintain a clean and organized reception area
    - Assist with administrative tasks such as filing, data entry, and photocopying

    Skills:
    - Excellent verbal and written communication skills
    - Strong interpersonal skills with the ability to interact with individuals at all levels of the organization
    - Proficient in Microsoft Office Suite (Word, Excel, Outlook)
    - Ability to multitask and prioritize tasks effectively
    - Attention to detail and accuracy in all work tasks
    - Professional appearance and demeanor

    Please note that this is a general job description for a Receptionist position. The specific responsibilities and required skills may vary depending on the company and industry.

    Job Type: Temporary

    Pay: $18.00 - $19.00 per hour

    Expected hours: 40 per week

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work setting:

    • In-person
    • Office

    Ability to Relocate:

    • Albany, NY: Relocate before starting work (Required)

    Work Location: In person

  • 22 Days Ago

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Customer Service Team Leader
  • Goodwill of the Finger Lakes
  • Rochester, NY FULL_TIME
  • The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards ...
  • 23 Days Ago

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Civil Engineer - Municipal Team Leader
  • Municipal Team Leader - LaBella Associates
  • White Plains, NY FULL_TIME
  • LaBella is seeking a Team Leader to assist the Regional Leader grow and expand our capabilities in the Lower Hudson Valley. In your responsibilities, you will manage projects and teams to perform stud...
  • 11 Days Ago

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Civil Engineer - Municipal Team Leader
  • Municipal Team Leader - LaBella Associates
  • Glens Falls, NY FULL_TIME
  • LaBella is seeking a Team Leader to assist the Regional Leader grow and expand our capabilities in the Capital Region Area. In your responsibilities, you will manage projects and teams to perform stud...
  • 11 Days Ago

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Civil Engineer - Municipal Team Leader
  • Municipal Team Leader - LaBella Associates
  • Buffalo, NY FULL_TIME
  • LaBella has an immediate opening for a Municipal Engineering Services Team Leader. Reporting to the Buffalo Regional Civil leader, this position is responsible for assisting with business development ...
  • 11 Days Ago

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Customer Service Team Leader, SoHo
  • DIG Chefs-In-Training
  • New York, NY FULL_TIME
  • Customer Service Team Leader Up to $19 - $23/hr with tips**Depending on experience Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule whi...
  • 3 Days Ago

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Customer Service Team Leader
  • CMP Global
  • Suffolk, VA
  • Job Description Job Description CMP Global, a leading provider of Marine Products, Construction, and Industrial solution...
  • 4/18/2024 12:00:00 AM

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Customer Service Team Leader
  • Meijer
  • Lexington, KY
  • Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsM...
  • 4/18/2024 12:00:00 AM

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Operations Customer Service Team Leader
  • workingatdllgroup.com
  • Des Moines, IA
  • ** Our Organization** DLL is not your average financial services company. In fact, were above average in almost every wa...
  • 4/18/2024 12:00:00 AM

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Customer Service Team Leader
  • Choice Fitness Elite
  • Peabody, MA
  • Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
  • 4/17/2024 12:00:00 AM

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Customer Service Team Leader
  • AZCO Corp
  • Fairfield, NJ
  • Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
  • 4/17/2024 12:00:00 AM

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Customer Service Team Leader
  • wrencareers.com
  • * Customer Service Team Leader ** Customer Service Team Leader** Location: Wilkes-Barre, PA Department: Customer Service...
  • 4/16/2024 12:00:00 AM

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Customer Service Team Leader
  • PacificSource Administrators, Inc.
  • Boise, ID
  • **Position Overview:** Supervise and provide guidance to Customer Service Representatives regarding department policies,...
  • 4/16/2024 12:00:00 AM

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Customer Service Team Leader
  • Meijer
  • Lansing, MI
  • Today, with our current team members, we have the strength to help you grow in any career direction you want, whether in...
  • 4/15/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$61,076 to $79,993

Customer Service Team Leader in Knoxville, TN
NEW and EXCITING role for one of our TOP clients who are looking for an Online Customer Service Advisor Team leader, to join the team on a permanent basis.
January 05, 2020
Customer Service Team Leader in Kansas City, MO
We are searching for an experienced Customer Service Team Leader.
January 13, 2020
Customer Service Team Leader in Battle Creek, MI
More importantly you will need a flexible and ‘can do’ attitude, with a true desire to learn and be at your best when supporting and developing the team.
January 23, 2020