Customer Service Team Leader jobs in North Carolina
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
- PICS Inventory Service
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Greensboro, NC
FULL_TIME
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Team Leader / Auditor
Greensboro, NC
We are looking for motivated, customer service oriented team members with previous experience working for other inventory service companies. This is NOT a warehouse position or accounting position. This is a part-time position. You will be responsible for counting inventory for major retailers throughout the area.
Job Requirements:- Shifts may include weekends, early mornings and some night hours that start at approximately 12 a.m. depending on customer requirements.
- Must have reliable transportation to get to inventory sites.
- Accuracy is a must!
- 10-key data entry experience a plus.
- Requires stepping up on step stools and stooping down to count merchandise from top shelves to bottom shelves.
- Must be 18 years of age or older.
- It is preferred that applicants have valid email address to receive your schedules.
- Prior supervisory experience is a plus!.
- Paid training, flexible schedule.
- Opportunity for advancement. A majority of our managers began their career as inventory auditors.
- Starting pay is $12.00 , depending on experience.
- Transportation will be provided to any inventory that is generally outside of the local area.
If you currently work for another inventory service you are welcome to apply. We will offer a competitive wage for all Top Guns, and Experts.
The PICS Difference: “To provide our customers the most accurate inventory in an acceptable time frame and at a fair rate while developing our employees in an environment that fosters professionalism teamwork and mutual respect.”
PICS Inventory is an Equal Opportunity Employer
- 23 Days Ago
- CR Legal Team
-
Burnsville, NC
FULL_TIME
- CR Legal Team is accepting applications for a Bilingual Intake Representative - Evenings and Weekends About Our Team : CR Commitment! CR Results! We're Over 30 Years Strong and We're Just Getting Star...
- Just Posted
- Talent Acquisition Team at GAT
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Greensboro, NC
PART_TIME
- Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
- 13 Days Ago
- Williams-Sonoma Inc. Customer Care Centers
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Charlotte, NC
FULL_TIME
- Williams-Sonoma Inc. Customer Service Representatives – Work from Home in North Carolina! Now hiring Full-Time staff until July 2024 Why you and why us? Who are our Customer Service Representatives? T...
- 1 Month Ago
- Store Team Leader (Store Manager) - US - American Eagle Outfitters Careers
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United States, NC
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operatio...
- 13 Days Ago
- Merchandising Team Leader (Assistant Manager) - US - American Eagle Outfitters Careers
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United States, NC
FULL_TIME
- BE PART OF SOMETHING REAL YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your pa...
- 1 Month Ago
Customer Service Team Leader jobs at Popular Companies
- Raley's Supermarkets
-
Alameda, CA
- Overview: We are now hiring Great People Who Care! We are looking for a memorable and inspiring Customer Service Team Le...
- 4/26/2024 12:00:00 AM
- Goodwill of the Finger Lakes
-
Webster, NY
- Job Description Job Description The Customer Service Team Leader is responsible for supporting the Store Manager by serv...
- 4/25/2024 12:00:00 AM
- AZCO Corp
-
Fairfield, NJ
- Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
- 4/25/2024 12:00:00 AM
- Mathers
-
- **Job Description** With more than 250+ stores and 2000+ Team Members nationally, we are Australia's leading retailer an...
- 4/24/2024 12:00:00 AM
- workingatdllgroup.com
-
Des Moines, IA
- ** Our Organization** DLL is not your average financial services company. In fact, were above average in almost every wa...
- 4/23/2024 12:00:00 AM
- Johnson Controls International
-
Manchester, England
- What you will do The role is a key managerial position where you are responsible, as one of a cohort, for providing robu...
- 4/22/2024 12:00:00 AM
- Johnson Controls International
-
Manchester, England
- What you will do The role is a key managerial position where you are responsible, as one of a cohort, for providing robu...
- 4/22/2024 12:00:00 AM
- Choice Fitness Elite
-
Peabody, MA
- Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
- 4/22/2024 12:00:00 AM