Customer Service Team Leader jobs in Mishawaka, IN

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Foreman - Crew Leader Arborist
  • Lewis Tree Service
  • South Bend, IN FULL_TIME
  • You have a passion for tree work and growing your leadership skills. We want to help grow that passion with career opportunities, supportive leadership and a dedication to safety.  

    We’re the second-largest vegetation management company in North America… and always growing. But really, we’re in the people success business, we just happen to trim trees. 

    Who you are…  

    • Open-Minded: open to new ideas, willing to listen and observe, humble 
    • Love the Outdoors: enjoys varying environments/weather, not afraid to get dirty, adventurous 
    • Self-Motivated: driven, strong work ethic, willing to “do what it takes”  
    • Adaptable: can think on your feet, nimble, flexible 
    • Collaborative: strong people skills, able to give and receive constructive feedback, willing to speak-up 

    What you’ll do: 

    • Lead a tight-knit crew, creating and promoting a positive team environment 
    • Interpret tree trimming, removal and spraying orders initiated by General Foreman or representative of the customer 
    • Plan and layout daily work for your crew. (Considering time required to complete work, clean-up time, equipment available, weather conditions, customer’s permission, etc.)  
    • Perform a Pre-Job Hazard Survey at each job site with all crew members and assigns work tasks based on an individual's knowledge skills and abilities.  
    • Perform line clearing and tree trimming duties for Lewis Tree Service’s utility customers including pruning treetops and limbs, trimming or removal of at-risk/damaged trees as well as removing broken limbs from wires, roofs, etc. 
    • Climb trees and operate a bucket for trimming and removals in and above the power lines. 
    • Prepare, operate and maintain all tools and equipment including hand tools, chainsaws, chippers, and aerial lifts. 
    • Remove limbs and brush, cleanup and dispose of debris.  
    • Mixing and apply spray chemicals, preserving desirable vegetation 
    • Safeguard employees and the public from hazards in and around the working area. Enforce on-the-job safety practices.  

    What you’ll need:  

    • Two years or more experience working as a Trimmer/Climber, working around utility lines.  
    • Ability to lead people including strong communication skills 
    • Knowledge of trees including identification, growth habits and correct arboriculture techniques for the trimming, pruning, repairing, maintaining and removing, as applicable to working close to energized conductors. 
    • Experience in tree climbing, knot tying and PPE 
    • Understanding of drawings and symbols representing types of lines, voltage, line equipment, etc. 
    • Ability to perform physical labor such as lifting a minimum of 50 lbs. to shoulder height or more.  
    • Capable of operating two-handed equipment (chain saw, circular saw, etc.) and have the physical ability to endure extreme climate variances.  
    • Willing and able to obtain specialized training and certifications as required, such as: 
    • Local, state and federal licenses 
    • First Aid and CPR cards 
    • Pass a pre-employment drug test and job duty skills tests 
    • Active Driver's License - CDL is a plus!

    We offer… 

    • Specialized paid training & certifications 
    • Career advancement opportunities 
    • Health insurance plans 
    • Paid time off 
    • Employee stock ownership plan  
    • Retirement & savings plans options 
    • Employee assistance program 

     

    Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. Lewis Tree Service prohibits unlawful discrimination or harassment of employees and applicants on the basis of race, creed, color, national origin, sex, age (40 ), religion, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, or any other legally protected characteristic, all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment. Lewis Tree Service’s practices and policies are administered in accordance with applicable federal, state, and local laws.

     

  • 22 Days Ago

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Service Leader
  • CHIPOTLE
  • Mishawaka, IN OTHER
  • Service Leader (24013465)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our re...
  • 12 Days Ago

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Customer Service Manager - State Farm Agent Team Member
  • Steve Siler - State Farm Agent
  • La Porte, IN FULL_TIME
  • Position Overview State Farm Insurance Agent located in LaPorte, IN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Steve Siler - State Farm Ag...
  • 15 Days Ago

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Customer Service Representative - State Farm Agent Team Member
  • Joel Gesky - State Farm Agent
  • Knox, IN FULL_TIME
  • Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the...
  • Just Posted

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Customer Service Representative - State Farm Agent Team Member
  • Jessica Massey - State Farm Agent
  • Niles, MI FULL_TIME
  • ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jessica Massey - State Farm Agent, you will generate the kind of exceptional client experiences that reinforc...
  • 1 Day Ago

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Customer Service Representative - State Farm Agent Team Member
  • Glen Neely - State Farm Agent
  • South Bend, IN FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an ...
  • 1 Month Ago

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0 Customer Service Team Leader jobs found in Mishawaka, IN area

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Greeter
  • Walmart
  • South Bend, IN
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Director Application Services
  • Career Connections Llc.
  • South Bend, IN
  • Director, Application Services HYBRID work schedule with onsite work in South Bend required - this is NOT a remote based...
  • 4/19/2024 12:00:00 AM

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Director Application Services
  • Career Connections, LLC.
  • South Bend, IN
  • Director, Application Services ***HYBRID work schedule with onsite work in South Bend required - this is NOT a remote ba...
  • 4/17/2024 12:00:00 AM

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Patient Service Representative
  • Beacon Health System
  • South Bend, IN
  • Full-time 615 N. Michigan Street Clerical Day Reports to the Manager or Director. Is responsible for the coordination of...
  • 4/17/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Granger, IN
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/17/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Mishawaka, IN
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM

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Customer Care Specialist 8a-5p
  • Tire Rack
  • South Bend, IN
  • Description Health, Vision, and Dental Insurance; Matching 401k; Paid Time Off Hourly, Non-Exempt, Starting at $18 / hou...
  • 4/16/2024 12:00:00 AM

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Locksmith Office Service Manager
  • The Flying Locksmith - South Bend
  • South Bend, IN
  • Job Description Job Description The Office Service Manager at The Flying Locksmiths is a critical role responsible for o...
  • 4/15/2024 12:00:00 AM

Mishawaka /ˌmɪʃəˈwɑːkə/ is a city on the St. Joseph River, in Penn Township, St. Joseph County, in the U.S. state of Indiana. The population was 48,252 as of the 2010 census. Its nickname is "the Princess City." Mishawaka is a principal city of the South Bend–Mishawaka, IN-MI, Metropolitan Statistical Area. According to the 2010 census, Mishawaka has a total area of 17.348 square miles (44.93 km2), of which 17 square miles (44.03 km2) (or 97.99%) is land and 0.348 square miles (0.90 km2) (or 2.01%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,800 to $70,463
Mishawaka, Indiana area prices
were up 1.3% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020