Customer Service Team Leader jobs in Michigan

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

L
Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI!

    REQUIREMENTS :

    • No experience required. We are ready to train!
    • Must have a high school diploma or equivalent.
    • Be authorized to work in the United States.
    • Background check required.
    • Grit and Motivation
    • Team player, leadership and athletic backgrounds are all a plus

    At Luno Customer Acquisitions, all degrees are considered since we believe that people with a passion for learning and growing are the key to success in the business and marketing and sales world!

    You'll have the chance to learn and apply transferable business skills such as:

    * Client Relations and Customer service

    * Communication skills

    * Customer Support

    * Team Leadership and Trainee Management

    Here at Luno Customer Acquisitions, we are looking for candidates that will represent us with the same level of commitment that we would show them.

    We are looking for Customer Service and Support representatives that want to grow in a competitive work environment, excel past expectations and have a passion for growth. Responsibilities include customer service, sales, training, client relations, data entry and helping customers to understand the benefits from some of our top clients.

    All degrees and qualifications will be considered but a student-mentality and desire to learn are essential for those wanting to make the most of this opportunity.

    Customer Service, Retail or Sales experience is great background experience because you'll be working directly with customers during the initial stages. A competitive nature, leadership traits and the ability to work as a team are characteristics we value here.

    Understanding our clients' needs and meeting their expectations time and time again has helped Luno Customer Acquisitions gain a competitive advantage.

    Job Type: Full-time

    Experience level:

    • No experience needed
    • Under 1 year

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Ability to Commute:

    • Detroit, MI 48228 (Preferred)

    Ability to Relocate:

    • Detroit, MI 48228: Relocate before starting work (Required)

    Work Location: In person

  • 1 Day Ago

T
Operations/Customer Service Position
  • Team Worldwide
  • Detroit, MI FULL_TIME
  • Team Worldwide DTW Branch Office is seeking resumes for an Operations/Customer Service Position. Must have freight forwarding experience. Seeking a morning person to start the daily operations. Willin...
  • 1 Month Ago

G
Customer Service Team Leader/Assistant Manager
  • Goodwill Industries of Northern WI and Upper MI
  • Houghton, MI FULL_TIME
  • Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking an Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI.Position responsibilities i...
  • 4 Days Ago

P
Team Leader / Auditor
  • PICS Inventory Service
  • Taylor, MI FULL_TIME
  • Team Leader / Auditor Taylor, MI We are looking for motivated, customer service oriented team members with previous experience working for other inventory service companies. This is NOT a warehouse po...
  • 12 Days Ago

P
Team Leader / Auditor
  • PICS Inventory Service
  • Burton, MI FULL_TIME
  • Team Leader / Auditor Burton, MI We are looking for motivated, customer service oriented team members with previous experience working for other inventory service companies. This is NOT a warehouse po...
  • 16 Days Ago

T
Enhancement Team Leader
  • The Guy Outdoor Service
  • Warren, MI FULL_TIME
  • Join The Uncommon Landscape Team Lead, Innovate, Transform: Join The Guy LLC as Our Enhancement Team Leader! Company Description: Join our team at The Guy LLC, where landscaping isn't just a job—it's ...
  • 1 Day Ago

C
Customer Service Team Leader
  • CMP Global
  • Suffolk, VA
  • Job Description Job Description CMP Global, a leading provider of Marine Products, Construction, and Industrial solution...
  • 4/18/2024 12:00:00 AM

M
Customer Service Team Leader
  • Meijer
  • Lexington, KY
  • Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsM...
  • 4/18/2024 12:00:00 AM

W
Operations Customer Service Team Leader
  • workingatdllgroup.com
  • Des Moines, IA
  • ** Our Organization** DLL is not your average financial services company. In fact, were above average in almost every wa...
  • 4/18/2024 12:00:00 AM

C
Customer Service Team Leader
  • Choice Fitness Elite
  • Peabody, MA
  • Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
  • 4/17/2024 12:00:00 AM

A
Customer Service Team Leader
  • AZCO Corp
  • Fairfield, NJ
  • Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
  • 4/17/2024 12:00:00 AM

W
Customer Service Team Leader
  • wrencareers.com
  • * Customer Service Team Leader ** Customer Service Team Leader** Location: Wilkes-Barre, PA Department: Customer Service...
  • 4/16/2024 12:00:00 AM

P
Customer Service Team Leader
  • PacificSource Administrators, Inc.
  • Boise, ID
  • **Position Overview:** Supervise and provide guidance to Customer Service Representatives regarding department policies,...
  • 4/16/2024 12:00:00 AM

M
Customer Service Team Leader
  • Meijer
  • Lansing, MI
  • Today, with our current team members, we have the strength to help you grow in any career direction you want, whether in...
  • 4/15/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$56,550 to $74,065

Customer Service Team Leader in Knoxville, TN
NEW and EXCITING role for one of our TOP clients who are looking for an Online Customer Service Advisor Team leader, to join the team on a permanent basis.
January 05, 2020
Customer Service Team Leader in Kansas City, MO
We are searching for an experienced Customer Service Team Leader.
January 13, 2020
Customer Service Team Leader in Battle Creek, MI
More importantly you will need a flexible and ‘can do’ attitude, with a true desire to learn and be at your best when supporting and developing the team.
January 23, 2020