Customer Service Team Leader jobs in Lancaster, CA
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
B6 - Customer Service Agent
- Talent Acquisition Team at GAT
-
Burbank, CA
PART_TIME
- Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
- 8 Days Ago
NK - Customer Service Agent
- Talent Acquisition Team at GAT
-
Burbank, CA
PART_TIME
- Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
- 8 Days Ago
B6 - Customer Service Supervisor
- Talent Acquisition Team at GAT
-
Burbank, CA
FULL_TIME
- GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
- 8 Days Ago
Team Member/Customer Service
- Edge Hive Technologies Pvt. Ltd.
-
Gardena, CA
FULL_TIME
- Job Description, Accountabilities, Duties and Tasks Job Title: Customer Service Representative Reports To: Branch Manager Position Description: This job is an inside sales position requiring strong co...
- 15 Days Ago
Team Member/Customer Service
- My aha life
-
Los Angeles, CA
PART_TIME
- Duties: 1. Manage orders from Shopify. 2. Take down orders and update QuickBooks. 3. Provide excellent customer service over the phone and email. 4. Data entry of orders, paperwork, and customer infor...
- 7 Days Ago
Team Member/Customer Service
- supreme foods
-
Industry, CA
FULL_TIME
- About us supreme foods is a small business in OTHER in City of Industry, CA. We are professional, agile and professional. Our work environment includes: Modern office setting Food provided Modern offi...
- 9 Days Ago
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0 Customer Service Team Leader jobs found in Lancaster, CA area
Customer Service Representative - Work From Home>
- Healthon
-
Santa Clarita, CA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/19/2024 12:00:00 AM
Greeter
- Walmart
-
Canyon Country, CA
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
Medical Patient Care Coordinator
- San Fernando Community Health Center
-
San Fernando, CA
- Job Description Job Description his position reports to the Clinic Manager. Duties include a wide variety of clerical ta...
- 4/19/2024 12:00:00 AM
Courtesy Clerk (PT) (VFE)
- Vallarta Supermarkets
-
Palmdale, CA
- Description: Title: Courtesy Clerk Classification: Non-Exempt Courtesy Clerk is responsible for smiling and greeting all...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- MV Transportation, Inc.
-
Santa Clarita, CA
- Location: Customer Service Representative in Santa Clarita, CA at MV Transportation **Location:** **Experience:** Not Sp...
- 4/16/2024 12:00:00 AM
CUSTOMER SUPPORT REP - CONTRACTOR
- Woodward, Inc.
-
Santa Clarita, CA
- Job Description - CUSTOMER SUPPORT REP - CONTRACTOR (2101625) **Job Description** CUSTOMER SUPPORT REP - CONTRACTOR - 21...
- 4/16/2024 12:00:00 AM
Customer Care Representative
- Lennar
-
Santa Clarita, CA
- Location: Location: Customer Care Representative in Santa Clarita at Lennar Homes **Location:** **Experience:** Not Spec...
- 4/16/2024 12:00:00 AM
Management Assistant - Customer Service Representative
- Hankey Group External
-
Valencia, CA
- Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our custo...
- 4/16/2024 12:00:00 AM
About Lancaster, California
Lancaster /ˈlæn.kæstər/ is a charter city in northern Los Angeles County, in the Antelope Valley of the western Mojave Desert in Southern California. As of 2013, Lancaster was the 31st largest city in California. Lancaster is part of a twin city complex with its southern neighbor Palmdale and together they are the principal cities within the Antelope Valley region.
Lancaster is located approximately 61 miles (98 km) north (by highway) of downtown Los Angeles, near the Kern County line. It is separated from the Los Angeles Basin by the San Gabriel Mountains to the south, and from Bakersfield a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$63,482 to $83,145
Lancaster, California area prices
were up 3.2% from a year ago
were up 3.2% from a year ago
What does a Customer Service Team Leader do?
Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020