Customer Service Team Leader jobs in Lake Charles, LA

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

J
Customer service team
  • Jason's Deli
  • Charles, LA FULL_TIME
  • Pay : $10 to $15 / hr tips

    Jason’s Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason’s Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, and quality of life.

    At Jason’s Deli, we believe our employees are what makes us a place where people both love to eat and love to work. As our founder, Joe Tortorice Jr.

    said, "We're in the people business. We just happen to make sandwiches."

    Our Restaurant Customer Service Team Members are able to prioritize work tasks while anticipating customers’ needs, coordinate with co-workers to ensure an out-of-this-world dining experience, maintain an organized system to keep track of multiple take out and delivery orders, ensuring accuracy and customer satisfaction in a fast-paced environment, and have the ability to maintain cleanliness throughout the deli and dining room while following sanitation guidelines.

    Who We Are :

    At Jason’s Deli, it is our promise to provide a Great Place to Work. We strive to maintain a culture of engagement in which employees can truly be themselves, continuously developing and thriving.

    Embracing diversity and inclusion is not only the right thing to do, but it is WHO WE ARE at Jason's Deli.

    • We believe that we are able to hire better employees when we have a diverse applicant pool to select from, and that we make better business decisions when we try to understand our business environment through the eyes of a diverse range of customers.
    • Collaborating with local and national organizations that share our purpose of nourishing hearts and spirits through inclusion and equality is one of the important ways we serve our communities and have an impact.

    We Love People Who :

    • Are self-motivated with a drive for growth.
    • Are outstanding individuals who share our passion for serving customers and preparing quality food safely.
    • Are results-oriented and committed to providing Out-of-This-World Hospitality every day.
    • Embrace cultural diversity.
    • Live our Purpose, Mission, and Core Values.

    Our People Love :

    • Flexible schedule
    • Competitive pay Tip pooling
    • Health, Dental, and Vision insurance
    • Paid vacation and holidays
    • 401K
    • Tuition reimbursement
    • Food discount
    • Free uniforms

    ESSENTIAL FUNCTIONS OF THE POSITION : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • The ability to stand for extensive periods of time, bend over, reach upwards or outward, twist, turn around, and climb up on ladders in a timely fashion.
    • The ability to perform a variety of jobs at a very rapid pace for extensive periods of time
    • The ability to work in an environment with temperature fluctuations.
    • The ability to maintain regular, predictable attendance.
    • The ability to understand and to follow directions.

    Our Purpose is to Improve The Lives Of Others Through The Nourishment Of The Body, Mind, Heart, and Spirit.

    Our Mission is to Make Every Customer Happy.

    Check out our Jason’s Deli Career Path video to learn about our career path and advancement opportunities!

    Zb5Rbrab P4&t 11s

    Jason’s Deli appreciates and values diversity. EOE

    Last updated : 2024-03-08

  • 1 Month Ago

A
Service Technician, Compressor Technique-Lake Charles, LA
  • Atlas Copco Compressors LLC -North America Customer Center
  • Charles, LA FULL_TIME
  • Service Technician, Compressor Technique-Lake Charles, LA Functional area: Service Country: United States City: Lake Charles Company name: Atlas Copco Compressors LLC Date of posting: Feb 24, 2024 Our...
  • 2 Days Ago

J
Restaurant Customer Service Team Member
  • Jasons Deli
  • Charles, LA FULL_TIME
  • Pay: $10 to $15/hr tipsJason’s Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason’s Deli, we work hard to ensure that our employees are rewarded with advance...
  • 1 Month Ago

W
Team Leader
  • Whataburger
  • Sulphur, LA FULL_TIME
  • Team LeaderYou will work to bring out the best in each individual on your team. And in doing so, you’ll ensure an excellent experience for our customers each and every time they dine with us. As a Tea...
  • 2 Days Ago

W
Team Leader
  • Whataburger
  • Charles, LA FULL_TIME
  • Team LeaderYou will work to bring out the best in each individual on your team. And in doing so, you’ll ensure an excellent experience for our customers each and every time they dine with us. As a Tea...
  • 2 Days Ago

W
Team Leader
  • Whataburger
  • DeRidder, LA PART_TIME
  • Team LeaderYou will work to bring out the best in each individual on your team. And in doing so, you’ll ensure an excellent experience for our customers each and every time they dine with us. As a Tea...
  • 11 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Service Team Leader jobs found in Lake Charles, LA area

T
RETAIL OFFICE MANAGER (CUSTOMER SERVICE)
  • Texasashley
  • Lake Charles, LA
  • ** RETAIL OFFICE MANAGER (CUSTOMER SERVICE)** **Job Category****:** CUSTOMER SERVICE **Requisition Number****:** RETAI06...
  • 4/26/2024 12:00:00 AM

R
Consumer Loan Specialist - Sales Customer Service
  • Republic Finance
  • Lake Charles, LA
  • Overview and Responsibilities: Are you looking for a long-term opportunity with a growing financial services company tha...
  • 4/25/2024 12:00:00 AM

O
Customer Service Associate - Work From Home>
  • OLIPOP
  • Sulphur, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/25/2024 12:00:00 AM

F
Aviation Line Service Manager
  • Freeman Holdings Group
  • Lake Charles, LA
  • Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services i...
  • 4/24/2024 12:00:00 AM

H
Customer Service Representative - Work From Home>
  • Healthon
  • Lake Charles, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

P
Customer Service Adviser - Brentwood
  • PERI Ltd
  • Lake Charles, LA
  • **Customer Service Adviser** **Location: Brentwood** We are looking to recruit a key member of our Customer Service team...
  • 4/24/2024 12:00:00 AM

H
Customer Service Representative - Work From Home>
  • Healthon
  • Sulphur, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

W
Greeter
  • Walmart
  • Jennings, LA
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,055 to $69,487
Lake Charles, Louisiana area prices
were up 1.2% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020