Customer Service Team Leader jobs in Lafayette, LA

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Restaurant Customer Service Team Member
  • Jasons Deli
  • Lafayette, LA FULL_TIME
  • Pay: $10 to $15/hr tips


    Jason’s Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason’s Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, and quality of life. We strive to create an opportunity for all of our employees to have a chance to grow with the company. In 2018, we established our Career Path, a self-paced, gradual step program that takes a brand new employee all the way to the managing partner level.


    At Jason’s Deli, we believe our employees are what makes us a place where people both love to eat and love to work. As our founder, Joe Tortorice Jr. said, "We're in the people business. We just happen to make sandwiches."


    Our Restaurant Customer Service Team Members are able to prioritize work tasks while anticipating customers’ needs, coordinate with co-workers to ensure an out-of-this-world dining experience, maintain an organized system to keep track of multiple take out and delivery orders, ensuring accuracy and customer satisfaction in a fast-paced environment, and have the ability to maintain cleanliness throughout the deli and dining room while following sanitation guidelines.


    Who We Are:

    • At Jason’s Deli, it is our promise to provide a Great Place to Work. We strive to maintain a culture of engagement in which employees can truly be themselves, continuously developing and thriving. Embracing diversity and inclusion is not only the right thing to do, but it is WHO WE ARE at Jason's Deli.
    • We believe that we are able to hire better employees when we have a diverse applicant pool to select from, and that we make better business decisions when we try to understand our business environment through the eyes of a diverse range of customers.
    • Collaborating with local and national organizations that share our purpose of nourishing hearts and spirits through inclusion and equality is one of the important ways we serve our communities and have an impact.


    We Love People Who:

    • Are self-motivated with a drive for growth.
    • Are outstanding individuals who share our passion for serving customers and preparing quality food safely.
    • Are results-oriented and committed to providing Out-of-This-World Hospitality every day.
    • Embrace cultural diversity.
    • Live our Purpose, Mission, and Core Values.


    Our People Love:

    • Flexible schedule
    • Competitive pay Tip pooling
    • Health, Dental, and Vision insurance
    • Paid vacation and holidays
    • 401K
    • Tuition reimbursement
    • Food discount
    • Free uniforms


    ESSENTIAL FUNCTIONS OF THE POSITION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • The ability to stand for extensive periods of time, bend over, reach upwards or outward, twist, turn around, and climb up on ladders in a timely fashion.
    • The ability to perform a variety of jobs at a very rapid pace for extensive periods of time
    • The ability to work in an environment with temperature fluctuations.
    • The ability to maintain regular, predictable attendance.
    • The ability to understand and to follow directions. 


    Our Purpose is to Improve The Lives Of Others Through The Nourishment Of The Body, Mind, Heart, and Spirit.

    Our Mission is to Make Every Customer Happy.


    Check out our Jason’s Deli Career Path video to learn about our career path and advancement opportunities!

    https://www.youtube.com/watch?v=Zb5Rbrab_P4&t=11s


    Jason’s Deli appreciates and values diversity. EOE

  • 15 Days Ago

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Team Leader
  • McAlister's Deli
  • Lafayette, LA FULL_TIME
  • Overall responsibility: The Restaurant Shift Leader contributes to the success of McAlister’s Corporation through assisting in the daily operations of the restaurant. The Shift Leader’s responsibility...
  • 19 Days Ago

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Team Leader
  • McAlister's Deli
  • Broussard, LA FULL_TIME
  • Overall responsibility: The Restaurant Shift Leader contributes to the success of McAlister’s Corporation through assisting in the daily operations of the restaurant. The Shift Leader’s responsibility...
  • 20 Days Ago

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Team Leader
  • McAlister's Deli
  • Opelousas, LA FULL_TIME
  • Overall responsibility: The Restaurant Shift Leader contributes to the success of McAlister’s Corporation through assisting in the daily operations of the restaurant. The Shift Leader’s responsibility...
  • 21 Days Ago

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Team Leader
  • Tractor Supply Company
  • Crowley, LA FULL_TIME
  • Overall Job Summary This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstan...
  • 23 Days Ago

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Team Leader
  • Tractor Supply Company
  • Eunice, LA FULL_TIME
  • Overall Job Summary This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstan...
  • Just Posted

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0 Customer Service Team Leader jobs found in Lafayette, LA area

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Collection Specialist
  • LHC Group
  • Lafayette, LA
  • Job Description We are hiring for a Collection Specialist to join our Hospice Team. At LHC Group, we embrace a culture o...
  • 3/28/2024 12:00:00 AM

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Call Center Database Coordinator
  • Amplifon
  • Lafayette, LA
  • The Scheduling and Database Coordinator plays an integral part in day to day operations by ensuring that appointments ar...
  • 3/27/2024 12:00:00 AM

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Patient Services Representative
  • Cardiovascular Institute of the South
  • Lafayette, LA
  • Nature of Duties: Performs a variety of medical office duties ranging from patient check-in/out, appointment scheduling,...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Lafayette, LA
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

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PT Customer Care Specialist - Work From Home>
  • Everyday Health Group
  • Lafayette, LA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Flexible schedule - As a Customer Care Speci...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Lafayette, LA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

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CUSTOMER & BRANCH SUPPORT ANALYST (Call Center) - Lafayette
  • Gulf Coast Bank
  • Lafayette, LA
  • Job Description Job Description Summary: The ideal candidate will be experienced with providing excellent customer servi...
  • 3/26/2024 12:00:00 AM

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Customer Service Agent
  • Giles Automotive, Inc.
  • Lafayette, LA
  • **WE ARE GILES AUTOMOTIVE GROUP** Giles is proud to be an automotive leader in the Acadiana community. We pride ourselve...
  • 3/26/2024 12:00:00 AM

Lafayette is located at 30°13′N 92°2′W / 30.217°N 92.033°W / 30.217; -92.033 (30.2139, −92.0294) and has an elevation of 36 feet (11.0 m). According to the United States Census Bureau, the city has a total area of 49.2 square miles (127 km2), of which 49.1 square miles (127 km2) is land and 0.1 square miles (0.26 km2) (0.19%) is water. Lafayette is located on the West Gulf Coastal Plain. The site was part of the seabed during the earlier Quaternary Period. During this time, the Mississippi River cut a 325-foot-deep (99 m) valley between what is now Lafayette and Baton Rouge. This valley was...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$52,099 to $68,232
Lafayette, Louisiana area prices
were up 1.2% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020