Customer Service Team Leader jobs in Huntington, WV

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Team Leader
  • Long John Silvers
  • Pikeville, KY FULL_TIME
  • PERFORMANCE FOODS CORP

    TEAM LEADER/SHIFT SUPERVISOR


    The team leader runs shifts, leads team members, and supports the restaurant management team. The team leader shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.Adheres to all State and Federal Labor Laws, Local and State food codes and OSHA reuirements.


    The Team Leader is able to:

    Ensure that all Team Members complete their shift tasks for their assigned positions and adhere to company uniform standards.

    Take responsibility for positive engagement with guests, resolving guest inquiries and concerns timely and positively.

    Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times.

    Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety.

    Learn to forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.

    Ensure cash control, security, safety, and food quality standards are met.

    Other duties and tasks assigned by General Manager

    Adheres to all company uniform standards

    Maintains a positive work environment with a culture of respect toward other team members

  • 10 Days Ago

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Team Leader
  • PRESTERA CENTER FOR MENTAL HEALTH
  • Huntington, WV OTHER
  • Job Details Job Location: Laurelwood - Huntington, WV Position Type: Full Time Education Level: High School Salary Range: $15.00 - $22.73 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Categor...
  • 11 Days Ago

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Customer Service Manager - State Farm Agent Team Member
  • Jason Elkins - State Farm Agent
  • Huntington, WV FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 13 Days Ago

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Customer Service Manager - State Farm Agent Team Member
  • Jessica Haukedahl - State Farm Agent
  • Ashland, KY FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 5 Days Ago

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Customer Service Representative - State Farm Agent Team Member
  • Mary Boggs - State Farm Agent
  • Ashland, KY FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 1 Month Ago

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Customer Service Representative - State Farm Agent Team Member
  • TJ Hurst - State Farm Agent
  • Pikeville, KY PART_TIME
  • ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with TJ Hurst - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the ...
  • 1 Month Ago

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0 Customer Service Team Leader jobs found in Huntington, WV area

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Floor Leader
  • Buckle
  • Barboursville, WV
  • Summary The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statem...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Ashland, KY
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Wheelersburg, OH
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Saint Albans, WV
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE - REMOTE
  • Palco
  • Charleston, WV
  • Customer Service Representative Palco is a visionary company pioneering an emerging health-care movement that empowers p...
  • 4/19/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Saint Albans, WV
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Portsmouth, OH
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM

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Traveling Industrial Services Supervisor
  • Clean Harbors
  • Ashland, KY
  • HPC-Industrial powered by Clean Harbors, is looking for a Traveling Supervisor IS (Industrial Services) to work at a cus...
  • 3/4/2024 12:00:00 AM

Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians." A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$50,935 to $66,711
Huntington, West Virginia area prices
were up 1.2% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020