Customer Service Team Leader jobs in Greenwich, CT

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Guest Service Team Leader, Stamford
  • DIG Chefs-In-Training
  • Stamford, CT FULL_TIME
  • CHEF IN TRAINING 

    Up to $19 - $23/hr with tips

    Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tipped system)

    Interested in a 4-day workweek schedule while still getting full-time hours? 

    This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break

    ABOUT THE ROLE: As a Chef-In-Training, you will have the opportunity to work in a team focused kitchen environment and learn everything from interacting with guests to create a positive experience to following recipes for each kitchen station. We are searching for Chefs-In-Training who demonstrate a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully. 

    WHO WE ARE:

    Our scratch-based kitchens are built around people with a true passion for real good food and for running great restaurant operations. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs and restaurant professionals. You will advance and gain the ability to understand different positions in the restaurant, work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment.

    If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.

    WORK PERKS:

    • Opportunities for GROWTH in a TEAM environment
    • Competitive Pay: $17-19/hour depending on experience
      • Paid Time Off 
      • Thanksgiving, Christmas and other Holidays Off
      • Flexible Scheduling: Part Time and Full Time Hours
      • Optional 4 Day Work Week Schedule with Full Time Hours
    • Complimentary DIG lunch everyday
    • Commuter Benefits

    YOU WILL: 

    • Follow DIG recipes for prepping, mixing, and cooking vegetables, proteins, & grains.
    • Gain exposure to different kitchen stations: Garde Manger, Grill, Roast, Market line, Concierge and Delivery/Packout.
    • Speak to current menu offerings, seasonality, and ingredients with guests.
    • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
    • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
    • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards. 

    YOU HAVE: 

    • A desire to learn culinary practices and skills. 
    • A desire to create exceptional employee & guest experiences.
    • The ability to demonstrate and execute a strong work ethic.
    • A team-work focus.
    • Excellent communication skills.
    • An eye for detail and solving challenges.
    • The ability to perform physical requirements of the position (such as frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds) These physical requirements may be accomplished with or without reasonable accommodations.

    Additional Role Note: 

    The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

     DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status)

  • 1 Month Ago

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Guest Service Team Leader, Stamford
  • DIG
  • Stamford, CT PART_TIME,FULL_TIME
  • CHEF IN TRAINING Up to $19 - $23/hr with tips Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tipped system) Interested in a 4-day workweek schedule while still getting full-time hours? T...
  • 28 Days Ago

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Compressor/Field Service Technician, Compressor Technique - Stamford, CT
  • Atlas Copco Compressors LLC -North America Customer Center
  • Stamford, CT FULL_TIME
  • Compressor/Field Service Technician, Compressor Technique - Stamford, CT Functional area: Service Country: United States City: Stamford, CT Company name: Atlas Copco Compressors LLC Date of posting: M...
  • 27 Days Ago

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Foreman - Crew Leader Arborist
  • Lewis Tree Service, Inc.
  • Stamford, CT FULL_TIME
  • DescriptionHiring Bonus - $1500 plus additional $200 for CDL At Lewis, we provide the stability of a long-standing, employee-owned company with the progressive nature of a growing, improvement-minded ...
  • 20 Days Ago

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Team Leader
  • Gregorys Coffee- GC43- Darien
  • Darien, CT FULL_TIME
  • Gregorys Coffee Team Leader Hiring: Full-Time (Flexible Schedule) About Gregorys CoffeeGregorys is on a mission to see coffee differently. If you are interested in being part of a company that is focu...
  • Just Posted

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Customer Service Representative - State Farm Agent Team Member
  • Soribel Almanzar - State Farm Agent
  • Stamford, CT FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 3 Days Ago

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0 Customer Service Team Leader jobs found in Greenwich, CT area

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Citizens Branch Manager
  • Citizens Financial Group, Inc.
  • Clifton, NJ
  • As a Branch Manager you will drive branch performance, sales growth, and colleague and customer experience through inspi...
  • 4/26/2024 12:00:00 AM

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Greeter
  • Walmart
  • Greenwich, CT
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/26/2024 12:00:00 AM

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Customer Experience Manager
  • THE SHADE STORE
  • Port Chester, NY
  • Job Details Job Location Port Chester NY - Port Chester, NY Description ABOUT THE SHADE STORE At The Shade Store, we hav...
  • 4/26/2024 12:00:00 AM

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Client Services Representative I
  • Sonic Healthcare USA
  • Port Chester, NY
  • Job Functions, Duties, Responsibilities and Position Qualifications: Job Description Quality is in our DNAis it in yours...
  • 4/26/2024 12:00:00 AM

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Customer Service Team Leader
  • AZCO Corp
  • Fairfield, NJ
  • Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
  • 4/25/2024 12:00:00 AM

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Hospitality and Office Services Manager
  • SPS
  • Greenwich, CT
  • Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Hospital...
  • 4/25/2024 12:00:00 AM

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Customer Service Associate
  • Crate & Barrel
  • New York, NY
  • **Customer Service Associate** **Location:** Manhasset, New York As a Customer Service Associate, your patience, good li...
  • 4/22/2024 12:00:00 AM

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Client Services Representative I
  • Sonic Anatomic Pathology
  • Rye Brook, NY
  • Job Functions, Duties, Responsibilities and Position Qualifications: Job Description Quality is in our DNA -- is it in y...
  • 3/27/2024 12:00:00 AM

Greenwich /ˈɡrɛnɪtʃ/ is a town in Fairfield County, Connecticut, United States. As of the 2010 census, the town had a total population of 61,171. It is the 10th largest municipality in Connecticut, and the largest that functions as a town (the remaining largest municipalities in the state function as cities). The largest town on Connecticut's Gold Coast, Greenwich is home to many hedge funds and other financial service firms. Greenwich is the southernmost and westernmost municipality in Connecticut as well as in the six-state region of New England. It is roughly 40 to 50 minutes by train from...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$65,774 to $86,146
Greenwich, Connecticut area prices
were up 1.7% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020