Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Experience all the opportunities of a rapidly growing company balanced with a 47 year history of stability! We provide training in a friendly and fun environment where your personality counts! We are looking for high energy Kitchen Team Leader to join our team. All positions receive constant training and advancement, with pay raises, free meals and other benefits. Position pay rates are clearly posted, raises are given as steps of training are completed; we are a result driven company. You don’t have to wait a year and hope your manager gives you a raise… We recognize when you add value to the team. - It is not uncommon for new employees to earn several raises in their first year! Kitchen Team Leader is generally offered as a part time or full time restaurant job. Prior experience in one of the following roles and brands is highly desirable: manager, supervisor, crew lead, shift lead, assistant manager, kitchen manager, BOH manager, or other part time restaurant job at Habit Burger GrillChick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.
Requirements/Responsibilities
Requirements/ Responsibilities Restaurant Kitchen Team Leader
We are looking for applicants who exhibit the following qualities:
* Consistency and Reliability
* Cheerful and Positive Attitude
* Values Teamwork
* Loves Serving and Helping Others
Kitchen Team Leader is generally offered as a full time or part time restaurant job
The right candidate will have casual dining restaurant experience and a proven track record in leadership and facilities management.
Prior experience in one of the following roles and brands is highly desirable: manager, supervisor, crew lead, shift lead, assistant manager, kitchen manager, BOH manager, or other part time restaurant job at Habit Burger Grill, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.
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