Customer Service Team Leader jobs in Clarksville, TN

At Sudden Service, we are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path.

Sudden Service is continuing to build out an amazing family of Team Members and we want you to be the face of our company. We have been recognized as a top employer for the last 5 years in a row, so join us to keep the streak alive!

When You Work:

• Day Shift: 6 AM – 2 PM (1st Shift)
• Evening Shift: 2 PM – 10 PM (2nd Shift)
• Overnight Shift: 10 PM – 6 AM (3rd Shift)
• Weekend Availability Preferred
• Overtime Availability (Optional)

What We Need:

• 18 years of age.
• Passion for guest satisfaction, accountability, communication, reliability, punctuality, and continuous learning
• Must be able to lift/stock inventory weighing up to 50 pounds (lifting cases of milk, beer, soda, etc.)

What’s Available for You:

• Weekly Pay w/Daily Pay Option
• Same Day Start
• 401K Matching
• Affordable Healthcare Insurance
• Paid Training
• PTO for All
• Healthy Meal Perks
• Fuel & Store Discounts
• Part-Time & Full-Time Schedules
• Tuition Reimbursement up to $2,500/year
• Pet & Life Insurance Programs
• Aggressive Referral Bonus Program
• Internal Preference for Promotions
• Ongoing Career Development Training

What You Will Be Doing:

• Takes direction from the Assistant and General Managers.
• Serves as a retail ambassador for the Tri Star Energy brands. (Twice Daily, White Bison, Sudden Service, Southern Traders)
• Maintains in depth knowledge of the “Fresh All Day” offer.
• Reports to work on time, ready to work scheduled shift.
• Maintains clean and orderly store conditions.
• Maintains stock and inventory appropriate to store location.
• Maintains assigned equipment and reports maintenance issues accordingly.
• Comply with health and safety regulations.
• Provides ongoing feedback to the Store Management team based on guest experience and comments.
• Participates in marketing promotion efforts.
• Participates in employer branding efforts.
• Memorizes product locations throughout the store and guides customers while providing suggestions, as needed.

Things We’d Prefer:

• Prior experience with professional cash handling procedures.
• Prior experience in a C-Store, retail, and/or food service environments.
• Bilingual applicants are encouraged to apply.
• Open Shift Availability

Role Specific Duties:

• Depending on your experience, capabilities, and interests, you may be assigned a specific role that has additional responsibilities. Please see below for reference:

Cashier:

• Collects payments, makes accurate change, maintains an accurate cash drawer.
• Check identification and processes credit cards.
• Maintains cleanliness of bathrooms and fuel equipment.

Food Service:

• Complies with company training and standards regarding portion sizes, cooking methods, quality standards, and food regulations.
• Orders, receives, handles, dates, and rotates all food items according to company standards and food regulations.
• Adheres to food service program specifications.
• Maintains cleanliness of kitchen and kitchen equipment.

Who We Are:

Our parent, Tri Star Energy, is a growing, local, family-owned company with nearly two thousand employees and 160 locations, based in Nashville, TN. With Wholesale, Commercial, and Retail Convenience Store services, we are a premier convenience retailer and one of the leading fuel providers in the Southeast. Our retail brands, Twice Daily, Sudden Service, Southern Traders, and White Bison are well known throughout the region as providing a differentiated food and fuel experience that is second to none for our #1 priority; our Guests.

Tri Star Energy’s mission is “To build lasting relationships by serving our community.” Our people are driven by our core values: Strive for Balance, Expect Achievement, Be a Servant Leader, Have Integrity, and Be Committed. Join our awesome team today and be a part of setting a new bar for an industry on the rise!

Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

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