Customer Service Team Leader jobs in Centreville, VA

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Customer Service Team Leader, Bethesda Restaurant Team
  • DIG Chefs-In-Training
  • Bethesda, MD FULL_TIME
  • CHEF IN TRAINING 

    COME JOIN OUR NEW RESTAURANT TEAM!

    $17 - $19 / hour depending on experience $2-3/hour in Tips!

    Interested in a 4-day workweek schedule while still getting full-time hours? 

    This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break

    ABOUT THE ROLE: As a Chef-In-Training, you will have the opportunity to work in a team focused kitchen environment and learn everything from interacting with guests to create a positive experience to following recipes for each kitchen station. We are searching for Chefs-In-Training who demonstrate a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully. 

    WHO WE ARE:

    Our scratch-based kitchens are built around people with a true passion for real good food and for running great restaurant operations. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs and restaurant professionals. You will advance and gain the ability to understand different positions in the restaurant, work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment.

    If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.

    WORK PERKS:

    • Competitive Pay: $17-19/hour depending on experience
    • Opportunities for GROWTH in a TEAM environment
    • Paid Time Off
    • Thanksgiving, Christmas and other Holidays Off
    • Flexible Scheduling: Part Time and Full Time Hours
    • Optional 4 Day Work Week Schedule with Full Time Hours
    • Complimentary DIG lunch everyday
    • Commuter Benefits

    YOU WILL: 

    • Follow DIG recipes for prepping, mixing, and cooking vegetables, proteins, & grains.
    • Gain exposure to different kitchen stations: Garde Manger, Grill, Roast, Market line, Concierge and Delivery/Packout.
    • Speak to current menu offerings, seasonality, and ingredients with guests.
    • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
    • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
    • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards. 

    YOU HAVE: 

    • A desire to learn culinary practices and skills. 
    • A desire to create exceptional employee & guest experiences.
    • The ability to demonstrate and execute a strong work ethic.
    • A team-work focus.
    • Excellent communication skills.
    • An eye for detail and solving challenges.
    • The ability to perform physical requirements of the position (such as frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds) These physical requirements may be accomplished with or without reasonable accommodations.

    Additional Role Note: 

    The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

     DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status)

  • 6 Days Ago

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Customer Service Team Leader, Bethesda Restaurant Team
  • DIG
  • Bethesda, MD FULL_TIME
  • CHEF IN TRAINING COME JOIN OUR NEW RESTAURANT TEAM! $17 - $19 / hour depending on experience $2-3/hour in Tips! Interested in a 4-day workweek schedule while still getting full-time hours? This schedu...
  • 27 Days Ago

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Technical Service Representative (TSR)
  • Customer Engineering Services (CES) -cesservice
  • Winchester, VA FULL_TIME
  • Join Our Team Today! CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the ...
  • 9 Days Ago

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Customer Service Leader
  • Two Farms, Inc. (dba Royal Farms)
  • Laurel, MD FULL_TIME
  • The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the s...
  • Just Posted

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Customer Service Leader
  • Two Farms, Inc. (dba Royal Farms)
  • Upper Marlboro, MD FULL_TIME
  • The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the s...
  • Just Posted

8
Customer Service Leader
  • - 8211 Ardwick Ardmore Rd (Hyattsville, MD)
  • Hyattsville, MD FULL_TIME
  • The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the s...
  • Just Posted

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0 Customer Service Team Leader jobs found in Centreville, VA area

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Intel Ops Support Sr Advisor
  • General Dynamics Information Technology
  • Chantilly, VA
  • Ensure the safety and security of our nation as an Intelligence Operations Support Sr Advisor at GDIT. You'll apply the ...
  • 4/25/2024 12:00:00 AM

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Intel Ops Support Advisor
  • General Dynamics Information Technology
  • Chantilly, VA
  • Ensure the safety and security of our nation as an Intelligence Operations Support Advisor at GDIT. You'll apply the lat...
  • 4/25/2024 12:00:00 AM

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ITSM Incident Management Analyst - TS/SCI with Polygraph
  • General Dynamics Information Technology
  • Chantilly, VA
  • Join GDIT as an ITSM Incident Management Analyst, where you'll leverage ITIL practices and ServiceNow to ensure efficien...
  • 4/25/2024 12:00:00 AM

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Client Service Team Leader
  • Bluespringwealth
  • Rockville, MD
  • **Client Service Team Leader** * Rockville, MD * Full Time * Bernard Wolfe * Experienced Bluespring Wealth Partners on b...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Walmart
  • Centreville, VA
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Intel Ops Support Sr Advisor
  • General Dynamics Information Technology
  • Chantilly, VA
  • Ensure the safety and security of our nation as an Intelligence Operations Support Sr Advisor at GDIT. You'll apply the ...
  • 4/24/2024 12:00:00 AM

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Intel Ops Support Advisor
  • General Dynamics Information Technology
  • Chantilly, VA
  • Ensure the safety and security of our nation as an Intelligence Operations Support Advisor at GDIT. You'll apply the lat...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Golfzon America
  • Chantilly, VA
  • Job description: Golfzon America, Headquartered in Chantilly Virginia, is a subsidiary of Golfzon Co, Ltd with its Globa...
  • 4/23/2024 12:00:00 AM

Centreville is a census-designated place (CDP) in Fairfax County, Virginia, United States and a suburb of Washington, D.C. The population was 71,135 at the 2010 census. Centreville is approximately 20 miles (32 km) west of Washington, DC. Centreville is located at 38°50′33″N 77°26′33″W / 38.84250°N 77.44250°W / 38.84250; -77.44250 (38.842470, −77.442621). According to the United States Census Bureau (2010), the CDP has a total area of 12.04 square miles (31.2 km²), 99% of it land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$63,540 to $83,220
Centreville, Virginia area prices
were up 1.3% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020