Customer Service Team Leader jobs in Albuquerque, NM

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Team Member/Customer Service
  • confidential
  • Albuquerque, NM PART_TIME
  • NO EXPERIENCE NECESSARY APPLY TODAY. MUST HAVE VALID DRIVERS LICENSE
    We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring a positive experience. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

    ```Duties```
    - Greet customers and provide them with prompt and courteous service
    - Assist customers with their inquiries, concerns, and requests
    - Process customer orders and payments accurately
    - Handle cash transactions and operate cash registers or point-of-sale (POS) systems
    - Maintain cleanliness and organization of the customer service area
    - Collaborate with other team members to ensure efficient operations
    - Follow company policies and procedures to ensure customer satisfaction

    ```Experience```
    - Previous experience in customer service, preferably in a restaurant or retail setting
    - Knowledge of food preparation and handling procedures is a plus
    - Familiarity with cash handling and operating POS systems (e.g., Aloha POS)
    - Ability to bus tables and maintain cleanliness in a fast-paced environment
    - Basic understanding of retail math for handling transactions accurately
    - Willingness to help out in various areas of the establishment as needed

    If you are passionate about providing exceptional customer service, have strong communication skills, and enjoy working in a dynamic team environment, we encourage you to apply. Join our team today and be part of creating memorable experiences for our valued customers.

    Job Type: Part-time

    Pay: $17.43 - $20.99 per hour

    Expected hours: 40 per week

    Benefits:

    • Flexible schedule
    • Health insurance
    • Paid time off

    Shift:

    • 8 hour shift

    Weekly day range:

    • Weekends as needed

    Ability to Relocate:

    • Albuquerque, NM: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

K
KFC Customer Service Team Member
  • KFC Shiprock
  • Shiprock, NM FULL_TIME
  • Place where Friends & Family Meet. Greet guest in a timely manner. Make the guest experience an exceptional one.KFC Shiprock strives to treat all employees & guest as if they were family. Navajo Natio...
  • 20 Days Ago

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Bilingual Team Member/Customer Service
  • New Mexico Family & Business Insurance
  • Albuquerque, NM FULL_TIME
  • Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for p...
  • 13 Days Ago

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Customer Service Representative
  • US Forest Service
  • Tijeras, NM FULL_TIME
  • Duties Greets visitors and responds to phone and written inquiries, which often requires an explanation in general terms of functions of the Agency to distinguish among and between function related to...
  • Just Posted

S
Claims Customer Service Representative
  • SOUTHWEST SERVICE ADMINISTRATORS INC
  • Albuquerque, NM OTHER
  • Job Details Job Location: Albuquerque NM - Albuquerque, NM Salary Range: $17.00 - $22.00 Hourly DescriptionThe Benefit & Claims Customer Service Representative provides information on health and welfa...
  • 26 Days Ago

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Team Leader
  • Tractor Supply Company
  • Bernalillo, NM FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 5 Days Ago

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0 Customer Service Team Leader jobs found in Albuquerque, NM area

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Customer Service Associate - Work From Home>
  • OLIPOP
  • Albuquerque, NM
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/25/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Albuquerque, NM
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/25/2024 12:00:00 AM

A
Bilingual Customer Care Advocate Work at Home
  • Alliance Data Card Services
  • Rio Rancho, NM
  • **It's fun to work in a company where people truly BELIEVE in what they're doing****!** ****Job Summary**** **** **** Th...
  • 4/25/2024 12:00:00 AM

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Customer Service Agent Albuquerque International Sunport (ABQ) - Albuquerque, NM
  • United Ground Express
  • Albuquerque, NM
  • Job Description - Customer Service Agent Albuquerque International Sunport (ABQ) - Albuquerque, NM (ABQ00000088) **Job D...
  • 4/25/2024 12:00:00 AM

E
Return Agent - Albuquerque Airport
  • Enterprise Holdings
  • Albuquerque, NM
  • Overview: Enterprise, National and Alamo have a full time Return Agent position open at the Albuquerque Airport! This po...
  • 4/22/2024 12:00:00 AM

S
Claims Customer Service Representative
  • SOUTHWEST SERVICE ADMINISTRATORS INC
  • Albuquerque, NM
  • Job Details Job Location Albuquerque NM - Albuquerque, NM Salary Range $17.00 - $22.00 Hourly Description The Benefit & ...
  • 4/22/2024 12:00:00 AM

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Rental Housing Customer Service Representative
  • Leidos
  • Albuquerque, NM
  • Description Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Al...
  • 4/11/2024 12:00:00 AM

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Customer Service Representative
  • Leidos
  • Albuquerque, NM
  • Description Leidos is seeking full-time Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM ...
  • 4/11/2024 12:00:00 AM

According to the United States Census Bureau, Albuquerque has a total area of 189.5 square miles (490.9 km2), of which 187.7 square miles (486.2 km2) is land and 1.8 square miles (4.7 km2), or 0.96%, is water. Albuquerque lies within the northern, upper edges of the Chihuahuan Desert ecoregion, based on long-term patterns of climate, associations of plants and wildlife, and landforms, including drainage patterns. Located in central New Mexico, the city also has noticeable influences from the adjacent Colorado Plateau semi-desert, Arizona-New Mexico Mountains, and Southwest plateaus and plains ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,857 to $70,538
Albuquerque, New Mexico area prices
were up 2.5% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020