Customer Service Team Leader jobs in Alaska
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
- Replacement Glass
-
Anchorage, AK
FULL_TIME
-
Replacement Glass is looking for a quality individual and a good worker with a strong commitment to customer service to join our service counter/customer service team.
If you have a good work ethic, thrive in customer service, and get along well with others, we encourage you to apply regardless of experience.
We’re a small locally owned business that really works hard to promote a great work environment.
The successful applicant:
- strives for the highest level of customer service
- works great with people, both customers and co-workers
- must be able to work 36-40 hours per week
- must be reliable & responsible
Our starting pay scale for the sales counter/customer service position ranges from $17.00 to $20.00 per hour. Replacement Glass offers competitive pay, medical/dental/vision insurance, profit-sharing, a Simple IRA retirement plan and a great work environment. If you are committed to customer service and are ready to join the professional team at Replacement Glass, please respond with a resume or stop by in person and complete an application.
Replacement Glass is an equal opportunity employer.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
- 9 Days Ago
- Bass Pro Shops/Cabela's
-
Anchorage, AK
PART_TIME,FULL_TIME
- ```Job Summary``` We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exception...
- 1 Month Ago
- Forest Service
-
Anchorage, AK
FULL_TIME
- This is an open and continuous announcement. See Additional Information section for more information. Applications will expire every 90 days. To remain active for consideration, applicants must resubm...
- 1 Month Ago
- Island Air Service
-
Kodiak, AK
FULL_TIME
- Island Air Service is looking for motivated Customer service agents to join our team. Our agents will be task with booking flights, updating clients on flight information and processing payments. This...
- 13 Days Ago
- Shockwave Trampoline Parks
-
Anchorage, AK
FULL_TIME
- Shockwave Trampoline Park in Anchorage, AK is looking for one Team Leader to join our roster. We are located at 3101 Penland Pkwy. Ste. M-8. Our ideal candidate is self-driven, motivated, and reliable...
- 21 Days Ago
- Todd Jackson - State Farm Agent
-
Anchorage, AK
FULL_TIME
- Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
- 15 Days Ago
Customer Service Team Leader jobs at Popular Companies
- CMP Global
-
Suffolk, VA
- Job Description Job Description CMP Global, a leading provider of Marine Products, Construction, and Industrial solution...
- 4/18/2024 12:00:00 AM
- Meijer
-
Lexington, KY
- Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsM...
- 4/18/2024 12:00:00 AM
- workingatdllgroup.com
-
Des Moines, IA
- ** Our Organization** DLL is not your average financial services company. In fact, were above average in almost every wa...
- 4/18/2024 12:00:00 AM
- Choice Fitness Elite
-
Peabody, MA
- Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
- 4/17/2024 12:00:00 AM
- AZCO Corp
-
Fairfield, NJ
- Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
- 4/17/2024 12:00:00 AM
- wrencareers.com
-
- * Customer Service Team Leader ** Customer Service Team Leader** Location: Wilkes-Barre, PA Department: Customer Service...
- 4/16/2024 12:00:00 AM
- PacificSource Administrators, Inc.
-
Boise, ID
- **Position Overview:** Supervise and provide guidance to Customer Service Representatives regarding department policies,...
- 4/16/2024 12:00:00 AM
- Meijer
-
Lansing, MI
- Today, with our current team members, we have the strength to help you grow in any career direction you want, whether in...
- 4/15/2024 12:00:00 AM