Customer Service Supervisor jobs in West Fargo, ND

Who we are:

The Village is one of the region's leading non-profit human service organizations. We provide behavioral health and other community services across North Dakota and Minnesota. It's a place where you can build a career and help people at the same time.

What we do:

Are you ready to take on a leadership role? The Village is accepting applications for a Clinical Supervisor in our Moorhead, MN location.

Job Duties Include:

• Maintaining a clinical caseload.
• Providing clinical and administrative supervision to licensed and clinical trainee mental health providers.
• Providing group supervision to our family-based team.
• Experience with supervising clinicians across settings including in-home, school based, and outpatient therapy services.
• Coach trainees and supervisees on state and agency standards. Would be beneficial to know CTSS standards.
• Be available for supervisees support and direction outside of scheduled meeting times
• Join a team of supervisors that works collaboratively to facilitate quality care for our community with twice monthly group supervision and weekly individual supervision support.
• Administrative supervision includes assessment of performance, achievement of job requirements, and professional functioning. This takes place in regularly scheduled meetings and annual reviews. Co-lead monthly administrative meetings
• Co-lead monthly consultative meetings

Preferred Qualifications include:

• A Master's degree in the human service field;
• Licensed in the mental health field with an LICSW, LMFT, LP, or LPCC;
• Formal leadership experience would be a definite plus.
• Experience with DC0-5 population preferred

Other attributes for this role would be to have excellent communication skills; interest in coaching, mentoring, and team building. Being self-motivated, dependable, committed to good ethics, and caring about making a positive impact in people's lives are important.

The Village strives to maintain and enhance our culture of non-judgmental attitudes by focusing on our mission and core values. These guide us in our work and help us to embrace diversity, equity and inclusion within our organization and the communities we serve.

In addition to competitive wages and benefits, The Village encourages a work/life balance and offers flexibility.

What we offer:

• Medical Insurance for you & your family partially paid by The Village
• Generous Health Saving Account contribution by The Village for eligible employees enrolled in our health plan.
• 100% 403(b) Retirement Match up to 5% on the first of the month starting hire.
• Voluntary Insurances including: Dental, Vision, Dependent Care FSA, Critical Illness, Hospital & Accident insurance, Petzey.
• Employer paid Short-term disability, Long-term disability and Life Insurance for employees working 20 hours per week.
• 8 to 9 Paid holidays
• Starting Paid Time Off (PTO) of 13 days/year.

If you feel that this position would be a great fit for you, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

The Village Family Service Center is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Must pass criminal background check.