Customer Service Supervisor jobs in Wisconsin

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Site Supervisor - Customer Service
  • GardaWorld Security Services U.S.
  • Neenah, WI FULL_TIME
  • :

    GardaWorld –
    Security Services

    Security Officer – Now Hiring!

    You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re hiring!

    Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world class security services. And every industry counts on us because we’re the very best at what we do. Perhaps you are, too.

    In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We’re experts at protecting people and assets. We’re also growing everywhere and expanding in multiple locations. If you’re a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out – and thrive – here, too, as a SECURITY GUARD.

    At GardaWorld, we know your compensation is important so we provide competitive hourly starting rates for every market we’re in. We're growing our team here in NEENAH, WI:

    Compensation: $22 / Hour
    Shift: Monday through Friday 1st Shift 5 a.m. to 1 p.m. (Full time, 40 hours)

    About the job:
    • Excellent customer service is always your top priority.
    • You observe, survey the area and provide reporting on activity at your assigned location.
    • You provide rapid response in critical situations.
    • You’re good with reading and writing detailed reports.
    • You know when and how to enforce customer procedures, regulations and standards.

    Your background:
    • You have a high school education or equivalent (GED)
    • You’re able to ace (and pass) an extensive screening process
    • If you have Security, Military, Law Enforcement experience – even better!
    • You have a state license if required.
    • YOU MUST HAVE SECURITY EXPERIENCE
    • YOU MUST HAVE SUPERVISOR EXPERIENCE
    • YOU HAVE EXPERIENCE USING TECHNOLOGY

    If you want a real career opportunity where you’re part of a dynamic supportive team that’s dedicated to your success, check us out. We’re a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you’ll have plenty of room to grow - and that’s just for starters. Explore your future with us today.


    Work today, get paid today, with DailyPay!


    GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.


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    Wisconsin License # 16156-62
  • 18 Days Ago

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Supervisor, B2B Customer Service
  • kohler
  • Kohler, WI FULL_TIME
  • Location: Hybrid at Kohler, WI OpportunityUnder the direction of Manager, B2B Customer Service Operations, supervise all administrative functions and performance management of the assigned B2B Custome...
  • 10 Days Ago

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Customer Service Supervisor
  • R & B Wagner Inc
  • Milwaukee, WI FULL_TIME
  • DescriptionSummaryReporting to the Catalog BU Manager, the Customer Service Supervisor oversees communication with our Catalog’s customer base across all sales channels, primarily phone and email. The...
  • 1 Month Ago

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Customer Service Supervisor
  • Lake Express
  • Milwaukee, WI FULL_TIME
  • Lake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Supervisors for our upcoming season!Customer Service Supervisors work in the Milwaukee terminal to help our passengers ha...
  • 1 Month Ago

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Operations Supervisor - Part Time - 3am Start Time
  • Dohrn Transfer -Operations Supervisor
  • Chippewa Falls, WI PART_TIME
  • Operations Supervisor - Part Time - 3am Start Time Apply Now Description/Job Summary Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services ...
  • 10 Days Ago

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Service Sales Manager, Compressor Techniques,, Milwaukee, WI
  • Atlas Copco Compressors LLC -North America Customer Center
  • Milwaukee, WI FULL_TIME
  • Service Sales Manager, Compressor Techniques,, Milwaukee, WI Functional area: Sales Country: United States City: Milwaukee Company name: Atlas Copco Compressors LLC Date of posting: Mar 27, 2024 Our s...
  • 25 Days Ago

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Customer Service Supervisor
  • PaperWorks
  • Louisville, KY
  • At PaperWorks, we are in pursuit of being recognized as a Great Place to Work®. To get there, we need people who want to...
  • 4/25/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • Salt Lake City, UT
  • ** Customer Service Supervisor** * Salt Lake City, Utah, 84115 PURPOSE This position is responsible for the creative wor...
  • 4/24/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • Elizabeth, NJ
  • ** Customer Service Supervisor** * Elizabeth, New Jersey, 07021 PURPOSE This position is responsible for the creative wo...
  • 4/24/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • ** Customer Service Supervisor** * Miami, Florida, 33188 PURPOSE This position is responsible for the creative workflow ...
  • 4/23/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • Savannah, GA
  • ** Customer Service Supervisor** * Savannah, Georgia, 31404 PURPOSE This position is responsible for the creative workfl...
  • 4/22/2024 12:00:00 AM

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Customer Service Supervisor
  • Paperworks
  • Louisville, KY
  • At PaperWorks, we are in pursuit of being recognized as a Great Place to Work. To get there, we need people who want to ...
  • 4/22/2024 12:00:00 AM

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Customer Service Supervisor
  • Floor & Decor
  • ** Customer Service Supervisor** * Oak Ridge North, Texas, 77386 PURPOSE This position is responsible for the creative w...
  • 4/21/2024 12:00:00 AM

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Retail Customer Service Supervisor
  • PetSmart
  • Naperville, IL
  • PetSmart does Anything for Pets and Everything for You –JOIN OUR TEAM! Retail Customer Service Supervisor About Life at ...
  • 3/4/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$69,026 to $92,229

Customer Service Supervisor in Grand Forks, ND
Hitmarker is run as a free service for the esports community.
January 08, 2020
Customer Service Supervisor in Everett, WA
Let's find out what skills a Customer Service Supervisor actually needs in order to be successful in the workplace.
February 16, 2020
Customer Service Supervisor in Petersburg, VA
Supervisors are sometimes responsible for staffing levels and may be involved in the recruiting and interviewing of customer service team members.
November 29, 2019