Customer Service Supervisor jobs in Santa Cruz, CA
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
- Homestead Hardware Inc.
-
Aptos, CA
FULL_TIME
-
Homestead Hardware Inc. in Aptos, CA is looking for one customer service to join our 20 person strong team. We are located on 72 Rancho Del Mar Ave. Our ideal candidate is attentive, punctual, and hard-working.
Benefits
- We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
- *Greet customers and make them feel at home *Answer any questions the customers may have *Assist Customers in preparing their orders *Clean work area as needed to maintain a tidy work environment *Respond to all complaints in a friendly and professional manner
Qualifications
- *Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Ability to problem solve quickly concerns customers may have *Good communication skills with customers
We are looking forward to reading your application.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.50 - $17.50/hour.
About Homestead Hardware Inc.: Homestead Hardware Inc. is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://www.acehardware.com/store-details/05552.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools. - 20 Days Ago
- University of California - Santa Cruz
-
Santa Cruz, CA
FULL_TIME
- JOB POSTING HOW TO APPLYFor full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are ex...
- 27 Days Ago
- Boffy Insurance Agency Inc
-
Felton, CA
FULL_TIME
- The Boffy Insurance Agency is hiring Insurance Customer Service Representatives to join our team! Our Agency is located in Santa Cruz County, and were up to big things! We provide Auto, Home, Business...
- 18 Days Ago
- Robert Half
-
Watsonville, CA
PER_DIEM
- Available Positions for Customer Service Representatives!Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your soci...
- 22 Days Ago
- FYZICAL Therapy and Balance Centers
-
Capitola, CA
FULL_TIME
- If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in C...
- 1 Day Ago
- Patrick-Trumpet-Insurance-Agency-Inc.
-
Scotts, CA
FULL_TIME
- Job DescriptionThe Farmers Insurance (Patrick Trumpet Insurance Agency Inc.) in Scotts Valley, CA is hiring Insurance Representatives to join our team! My agency is up to big, bold and audacious thing...
- 1 Day Ago
- Current Active Filter
- Santa Cruz, CA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Service Supervisor jobs found in Santa Cruz, CA area
- Pep Boys Inc
-
Sunnyvale, CA
- **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 110316 **Category:** Stores **Overvie...
- 4/26/2024 12:00:00 AM
- Pep Boys Inc
-
San Carlos, CA
- **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 110309 **Category:** Stores **Overvie...
- 4/26/2024 12:00:00 AM
- OLIPOP
-
Los Gatos, CA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
- 4/25/2024 12:00:00 AM
- Evolve Talent Partners
-
Redwood City, CA
- Client Service Associate Wealth Management Firm Redwood City, California Established wealth management firm is seeking a...
- 4/25/2024 12:00:00 AM
- Schnitzer Steel Industries, Inc.
-
San Jose, CA
- Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Ser...
- 4/24/2024 12:00:00 AM
- Humane Society Silicon Valley
-
Milpitas, CA
- **Customer Service Associate** Community Services Milpitas, California Humane Society Silicon Valley (HSSV), an independ...
- 4/24/2024 12:00:00 AM
- Walgreens
-
Palo Alto, CA
- Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides...
- 4/22/2024 12:00:00 AM
- TMG Services
-
San Jose, CA
- Are you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We ...
- 4/22/2024 12:00:00 AM
About Santa Cruz, California
were up 2.5% from a year ago