Customer Service Supervisor jobs in Morgantown, WV
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
- Wheeling Linen Service, Inc.
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Wheeling, WV
FULL_TIME
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JOB DESCRIPTION
Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.
Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch."RESPONSIBILITIES- Basic accounting and data entry
- Accounts receivable
- Telephone customer service
QUALIFICATIONS- Highly professional and dependable
- High level of attention to detail
- Strong communication skills, verbal and written
- Excellent skills using Microsoft Word, Excel, and Outlook
BENEFITS- Group benefits package (Medical, Dental, Short-term Disability, Vision, Life Insurance, and 401(k) with generous company match
- Paid Vacation
COMPANY DESCRIPTION
Wheeling Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.
Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.Wheeling Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. - 24 Days Ago
- CORNERSTONE AUTO SERVICE
-
Parkersburg, WV
PART_TIME
- This position will be performed at a busy and well-established auto repair facility. Responsibilities You will provide excellent customer service through telephone and in person communication with cus...
- 10 Days Ago
- Wheeling Linen Service, Inc.
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Wheeling, WV
FULL_TIME
- This position is responsible for the management of the production floor of a Processing Plant. As an important team member, the expectations will be to consistently strive and contribute to overall ex...
- 1 Month Ago
- Wheeling Linen Service, Inc.
-
Wheeling, WV
FULL_TIME
- JOB DESCRIPTION Assistant Plant Supervisor opportunity with an 90-year-old growing regional family company. Ideal candidate will consistently contribute to overall excellence that will meet or exceed ...
- 24 Days Ago
- American Red Cross
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Parkersburg, WV
FULL_TIME
- Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red ...
- 3 Days Ago
- Shrivers Pharmacy
-
McConnelsville, OH
PART_TIME
- Job Title: Front End Customer Service Immediate Supervisor Title: Store Manager General Summary: A non-exempt, sales clerk position responsible for greeting and assisting customers in a prompt, courte...
- 13 Days Ago
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- Morgantown, WV
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0 Customer Service Supervisor jobs found in Morgantown, WV area
About Morgantown, West Virginia
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