Customer Service Supervisor jobs in Mishawaka, IN

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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RN/HOUSE SUPERVISOR
  • Supervisor
  • Rochester, IN FULL_TIME
  • About Woodlawn Health: Woodlawn Health is located in Fulton and Marshall County, Indiana. We are a rural health system earning the right to care for our community! Our flagship hospital and three rural clinics are located in Rochester, Indiana. We also have clinics in Akron and Argos, Indiana.

    Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide! When you join the Woodlawn Family, you have opportunities to bring your family to events such as breakfast with the Easter Bunny, Woodlawn Picnic, and other things throughout the year.

    Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

     

    PRIMARY DUTIES:

    • Assumes the responsibility of being the highest ranking administrative person in charge of the facility when other higher ranking administrators are not in house.
    • Assesses, evaluates, intervenes on inpatient wound care needs of patients.
    • Assists in the monthly scheduling process as needed. Determines adequate staffing coverage on the nursing units is maintained to the best level possible by assessing the number and level of personnel needed to provide quality patient care. Adjusts staffing and assignments appropriately by calling in or sending home staff as deemed necessary.
    • Other duties as needed.

    EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

    • Currently licensed in the state of Indiana as an RN. Maintains this licensure and provides any licensure renewals or changes to Human Resources.
    • For the Wound Care Specialist role, a master’s degree in nursing and wound certification is required.
    • Must possess Basic Life Support certification or obtain prior to providing direct patient care. Maintains BLS certification per hospital policy.
    • Must possess and maintain Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Neonatal Resuscitation Program (NRP) certification or be willing to obtain within reasonable time frame after hire.
    • Temperature, Airway, Blood pressure, Lab work, Emotional support (S.T.A.B.L.E.) certification is desirable but not required.

    Shift: Nights

    WOODLAWN HEALTH OFFERS:

    • Tuition Assistance
    • Loan Forgiveness
    • Certification Pay
    • Low nurse patient ratios
    • Free education/training
  • Just Posted

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Airport Customer Service Supervisor - SBN
  • Unifi
  • South Bend, IN FULL_TIME
  • Requirements and Description Responsibilities * Loads, unloads, services, guides, and directs customer aircraft. * Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage a...
  • 24 Days Ago

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Customer Service Supervisor (Large Format)
  • Kabelin Ace Hardware
  • La Porte, IN FULL_TIME
  • Supervisor Customer Service (LPW) Reports directly to: Assistant Store Manager Customer Service Lead Position Overview: As a Supervisor of Customer Service, you will play a crucial role in delivering ...
  • Just Posted

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Service supervisor
  • Johnson Controls International
  • South Bend, IN FULL_TIME
  • What will you do This position is responsible for providing vision, leadership and direction for the fire service business in the local district office. Responsibilities include supervising fire servi...
  • 24 Days Ago

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Supervisor, Service
  • Johnson Controls International
  • South Bend, IN FULL_TIME
  • What will you do This position is responsible for providing vision, leadership and direction for the fire service business in the local district office. Responsibilities include supervising fire servi...
  • 15 Days Ago

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Customer Service
  • Community Choice Financial Family of Brands
  • Niles, MI FULL_TIME
  • What you will be doing : As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial p...
  • 3 Days Ago

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0 Customer Service Supervisor jobs found in Mishawaka, IN area

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County Meter Reader
  • Meter Reader
  • Edwardsburg, MI
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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Customer Service Associate
  • Value City Furniture
  • Mishawaka, IN
  • ** Customer Service Associate** *Share by Email* Location: VCF SOUTH BEND #56 At American Signature Inc., we believe eve...
  • 3/27/2024 12:00:00 AM

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Customer Service Support Specialist (OH)
  • GT Independence
  • Sturgis, MI
  • RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties: Create...
  • 3/27/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • South Bend, IN
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/27/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Three Rivers, MI
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/27/2024 12:00:00 AM

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Restaurant Crewmember - Cook, Cashier, Customer Service
  • Raising Cane's
  • Mishawaka, IN
  • Overview: We are looking for high energy crew to come serve our customers and have FUN and WEEKLY PAY! Are you an early ...
  • 3/27/2024 12:00:00 AM

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Customer Service Support Specialist (MD)
  • GT Independence
  • Sturgis, MI
  • RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties: Create...
  • 3/26/2024 12:00:00 AM

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Warranty and Customer Support Representative
  • Dicor
  • Elkhart, IN
  • Job Description Job Description Position Title: Warranty and Customer Support Representative FLSA Classification: Non-Ex...
  • 3/26/2024 12:00:00 AM

Mishawaka /ˌmɪʃəˈwɑːkə/ is a city on the St. Joseph River, in Penn Township, St. Joseph County, in the U.S. state of Indiana. The population was 48,252 as of the 2010 census. Its nickname is "the Princess City." Mishawaka is a principal city of the South Bend–Mishawaka, IN-MI, Metropolitan Statistical Area. According to the 2010 census, Mishawaka has a total area of 17.348 square miles (44.93 km2), of which 17 square miles (44.03 km2) (or 97.99%) is land and 0.348 square miles (0.90 km2) (or 2.01%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$65,706 to $87,791
Mishawaka, Indiana area prices
were up 1.3% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020