Customer Service Supervisor jobs in Michigan

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI!

    REQUIREMENTS :

    • No experience required. We are ready to train!
    • Must have a high school diploma or equivalent.
    • Be authorized to work in the United States.
    • Background check required.
    • Grit and Motivation
    • Team player, leadership and athletic backgrounds are all a plus

    At Luno Customer Acquisitions, all degrees are considered since we believe that people with a passion for learning and growing are the key to success in the business and marketing and sales world!

    You'll have the chance to learn and apply transferable business skills such as:

    * Client Relations and Customer service

    * Communication skills

    * Customer Support

    * Team Leadership and Trainee Management

    Here at Luno Customer Acquisitions, we are looking for candidates that will represent us with the same level of commitment that we would show them.

    We are looking for Customer Service and Support representatives that want to grow in a competitive work environment, excel past expectations and have a passion for growth. Responsibilities include customer service, sales, training, client relations, data entry and helping customers to understand the benefits from some of our top clients.

    All degrees and qualifications will be considered but a student-mentality and desire to learn are essential for those wanting to make the most of this opportunity.

    Customer Service, Retail or Sales experience is great background experience because you'll be working directly with customers during the initial stages. A competitive nature, leadership traits and the ability to work as a team are characteristics we value here.

    Understanding our clients' needs and meeting their expectations time and time again has helped Luno Customer Acquisitions gain a competitive advantage.

    Job Type: Full-time

    Experience level:

    • No experience needed
    • Under 1 year

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Ability to Commute:

    • Detroit, MI 48228 (Preferred)

    Ability to Relocate:

    • Detroit, MI 48228: Relocate before starting work (Required)

    Work Location: In person

  • 5 Days Ago

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Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI! REQUIREMENTS : No experience required. We are ready to train! Must have a high school diploma or equivalent. Be ...
  • 5 Days Ago

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Contact Center Supervisor
  • Victory Automotive Group Customer Contact Center
  • Ann Arbor, MI FULL_TIME
  • JOB DESCRIPTION: Victory Automotive Group is seeking a dedicated, supportive Contact Center Supervisor for our Corporate Contact Center. Our ideal candidate pays close attention to detail, uses critic...
  • 1 Month Ago

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Customer service supervisor
  • TJX Companies, Inc.
  • Portage, MI FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • Just Posted

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Retail Customer Service Supervisor
  • TJ Maxx
  • Fort Gratiot, MI FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • Just Posted

T
Customer service supervisor
  • TJX Companies, Inc.
  • Fort Gratiot, MI FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • Just Posted

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Customer Service Supervisor
  • Floor & Decor
  • Elizabeth, NJ
  • ** Customer Service Supervisor** * Elizabeth, New Jersey, 07021 PURPOSE This position is responsible for the creative wo...
  • 4/24/2024 12:00:00 AM

F
Customer Service Supervisor
  • Floor & Decor
  • ** Customer Service Supervisor** * Miami, Florida, 33188 PURPOSE This position is responsible for the creative workflow ...
  • 4/23/2024 12:00:00 AM

F
Customer Service Supervisor
  • Floor & Decor
  • Savannah, GA
  • ** Customer Service Supervisor** * Savannah, Georgia, 31404 PURPOSE This position is responsible for the creative workfl...
  • 4/22/2024 12:00:00 AM

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Customer Service Supervisor
  • Paperworks
  • Louisville, KY
  • At PaperWorks, we are in pursuit of being recognized as a Great Place to Work. To get there, we need people who want to ...
  • 4/22/2024 12:00:00 AM

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CUSTOMER SERVICE SUPERVISOR
  • City of Burbank, CA
  • Burbank, CA
  • Salary : $79,959.88 - $110,225.44 Annually Location : Burbank, CA Job Type: Full-Time / Part-Time Job Number: 240254B1 D...
  • 4/22/2024 12:00:00 AM

F
Customer Service Supervisor
  • Floor & Decor
  • ** Customer Service Supervisor** * Oak Ridge North, Texas, 77386 PURPOSE This position is responsible for the creative w...
  • 4/21/2024 12:00:00 AM

P
Customer Service Supervisor
  • PaperWorks
  • Louisville, KY
  • At PaperWorks, we are in pursuit of being recognized as a Great Place to Work®. To get there, we need people who want to...
  • 4/20/2024 12:00:00 AM

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Retail Customer Service Supervisor
  • PetSmart
  • Naperville, IL
  • PetSmart does Anything for Pets and Everything for You –JOIN OUR TEAM! Retail Customer Service Supervisor About Life at ...
  • 3/4/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$68,956 to $92,136

Customer Service Supervisor in Grand Forks, ND
Hitmarker is run as a free service for the esports community.
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Customer Service Supervisor in Everett, WA
Let's find out what skills a Customer Service Supervisor actually needs in order to be successful in the workplace.
February 16, 2020
Customer Service Supervisor in Petersburg, VA
Supervisors are sometimes responsible for staffing levels and may be involved in the recruiting and interviewing of customer service team members.
November 29, 2019