Customer Service Supervisor jobs in Farmington, NM

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Customer Service
  • Kakawa Chocolate House
  • Santa Fe, NM FULL_TIME
    • *Kakawa Chocolate House in Santa Fe, NM is looking for one customer service person to join our 40 person strong team. We are located on 1050 Paseo De Peralta. Our ideal candidate is *
      *Answer any questions the customers may have *Assist Customers in preparing their orders - including making chocolate drinks, packing orders and using POS register to complete transaction *Filling in and inventory control *Cleaning work area regularly to maintain a tidy and sanitary work environment


    Qualifications

      *Friendly attitude even when dealing with challenges or unhappy customers *Must posses a strong work ethic and dependability to maintain scheduling commitments *Team oriented mentality and ability to work well with others *Ability to problem solve customer concerns or problems quickly and with patience *Good communication skills with customers and other employees

    We are looking forward to receiving your application. Thank you.

    Available shifts and compensation: We have available shifts all days of the week. Compensation is $16.00 - $18.00/hour.

    About Kakawa Chocolate House: We are a specialty chocolate company located in the beautiful high desert town of Santa Fe, New Mexico. Our passion is authentic and historic drinking chocolates elixirs. Historic drinking chocolate elixirs include traditional Pre-Columbian, Mesoamerican, Mayan and Aztec drinking chocolate elixirs; 1600's European drinking chocolate elixirs, Colonial American and Colonial Mexican drinking chocolate elixirs. Kakawa Chocolate House drinking chocolate elixirs are representative of these historic recipes and span the time period 1000 BC to the mid-1900s AD. Kakawa supports local organic farming, promotes the history and anthropology of chocolate, and, most importantly, produces a huge variety of delicious chocolate creations of the highest quality. Since its founding, Kakawa has earned a reputation as one of the most exciting and original chocolate shops in the world.


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  • 26 Days Ago

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Food service supervisor
  • ARAMARK Refreshment Services, Inc.
  • Los Alamos, NM FULL_TIME
  • Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We're hiring full-time Food Service Supervisors to join our passionate Food Services Team. Al...
  • 6 Days Ago

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Service Supervisor UNION
  • Albertsons Market
  • Santa Fe, NM FULL_TIME
  • Summary: The Service Supervisor is first and foremost responsible for guest relations and satisfaction. He/She is responsible for helping to ensure the front end is operating at maximum efficiency. He...
  • 10 Days Ago

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Food Service Supervisor
  • Trinity Services Group Inc.
  • Santa Fe, NM FULL_TIME
  • Wage Rate$19.00/hour OverviewAre you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and g...
  • 15 Days Ago

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Service Supervisor UNION
  • Albertsons Market
  • Taos, NM FULL_TIME
  • Summary: The Service Supervisor is first and foremost responsible for guest relations and satisfaction. He/She is responsible for helping to ensure the front end is operating at maximum efficiency. He...
  • 20 Days Ago

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Service Supervisor UNION
  • Market Street
  • Santa Fe, NM FULL_TIME
  • Summary: The Service Supervisor is first and foremost responsible for guest relations and satisfaction. He/She is responsible for helping to ensure the front end is operating at maximum efficiency. He...
  • 27 Days Ago

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0 Customer Service Supervisor jobs found in Farmington, NM area

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RETAIL SALES ASSOCIATE - Farmington
  • Texasashley
  • Farmington, NM
  • ** RETAIL SALES ASSOCIATE - Farmington** **Job Category****:** SALES **Requisition Number****:** RETAI007494 Showing 1 l...
  • 4/15/2024 12:00:00 AM

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Temporary/Part-Time Animal Care Technician
  • City of Farmington
  • Farmington, NM
  • JOB OPENING CITY OF FARMINGTON JOB POSITION #6: TEMPORARY/PART-TIME ANIMAL CARE TECHNICIAN NUMBER OF VACANCIES: 2 DEPART...
  • 4/15/2024 12:00:00 AM

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Cashier - Animas Valley Mall
  • JCPenney
  • Farmington, NM
  • General Description As a Cashier you are accountable for the customer service and sales experience including: maintainin...
  • 4/15/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Aztec, NM
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 4/14/2024 12:00:00 AM

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At Home Customer Service
  • Carmax
  • Shiprock, NM
  • Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
  • 4/14/2024 12:00:00 AM

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Pool Host/Hostess
  • Nemacolin Woodlands, Inc.
  • Farmington, NM
  • ** Pool Host/Hostess** **Job Category****:** Conversion Default **Requisition Number****:** POOLH005151 Showing 1 locati...
  • 4/13/2024 12:00:00 AM

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Customer Service Representative
  • StaffMyAgency LLC
  • Farmington, NM
  • We are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in people's lives....
  • 4/12/2024 12:00:00 AM

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Customer Service Representative
  • WaFd Bank
  • Farmington, NM
  • Min: USD $33,280.00/Yr. Max: USD $40,500.00/Yr. Job Summary: Love What you do and make a difference . . . We are looking...
  • 4/11/2024 12:00:00 AM

Farmington (Navajo: Tóta) is a city in San Juan County in the U.S. state of New Mexico. As of the 2013 population estimate from the United States Census Bureau the city had a total population of 45,426 people. Farmington (and surrounding San Juan County) makes up one of the four Metropolitan Statistical Areas (MSA's) in New Mexico. The U.S. Census Bureau's population estimate in 2011 for Farmington was about 45,256. Farmington is located at the junction of the San Juan River, the Animas River, and the La Plata River, and is located on the Colorado Plateau. Farmington is the largest city of San...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$64,834 to $86,628
Farmington, New Mexico area prices
were up 2.5% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020