Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
We're looking for local NON-CDL Delivery Drivers/Customer Service Reps. You must apply online, and you must have at least 1 year delivery driver experience and a current DOT Medical Card.
We work 7:30 am to 5:00 pm, Monday through Friday, delivering tires & products to our customer base.
You will be driving a box truck and your job would be to load your truck, keep track of items for delivery, get your loading manifest billed correctly, and get the product delivered to our customers.
You would also be responsible for using a handheld to enter tires picked up from customers, and bringing them back for processing.
You must be able to frequently lift more than 100 lbs.
You must be able to pass a drug test, and MVR/background check.
You MUST have experience with delivery routes and box trucks.
Job Type: Full-time
Pay: $640.00 - $720.00 per week
Benefits:
Experience level:
Shift:
Work Location: In person
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0 Customer Service Supervisor jobs found in Augusta, GA area