Customer Service Representative jobs in Coachella, CA

S
Representative, Customer Service & Dispatch
  • Service Champions Inc
  • Thousand Palms, CA FULL_TIME
  •  
     
    A career with Timo's AC & Heating could change your life! Timo’s AC & Heating is a #1 Industry Leader in all of Coachella Valley & Palm Springs. Emerging from the clutter of unreliable contractors, you’ll find Timo’s—the team of HVAC contractors in Palm Desert, CA, committed to your comfort no matter what. Providing superior craftsmanship and dependable service for over 20 years!

     

    Timo’s AC & Heating offers premium service and competitive pricing, and we are built on professionalism, respect and old school values. Our team considers you part of our family and treats your home as if it were our own. Our location in Thousand Palms, CA has an immediate need for a  talented Client Services/Dispatcher with excellent customer service skills, ability to multi-task and someone who goes above & beyond to help our clients schedule the right services. Our clients are promised 100% Satisfaction Guaranteed, and our Client Services/Dispatchers are accountable for ensuring this happens during every single client interaction. This is a full-time, in-office, non-exempt position reporting to the Office Manager.

     

    BENEFITS:

    • $20-$21//hour plus Commission & Bonuses
    • Medical Benefits
    • Paid Vacation
    • Paid Holidays

    WHAT YOU’LL BE DOING: 

    • Receive a high volume of inbound calls as well as make outbound calls to existing clients, selling memberships, and booking appointments at a high conversion rate
    • Able to quickly identify the client’s request or concern and efficiently provide the most effective solution
    • Effectively use critical thinking skills to solve problems for clients while consistently using the best judgement to determine the best solution
    • Proactively gain and maintain a full understanding of our portfolio of products and services
    • Efficiently enter accurate and detailed records of client interactions and actions taken
    • Achieve productivity standards and goals set by the company while maintaining high quality calls and following expected call flows and scripts

     

    WHAT WE’RE LOOKING FOR: 

    • 2-5 years of Call Center/Customer Service
    • Ability to talk and type accurately; typing speed of at least 40 wpm
    • Dedicated to providing superior client service
    • Ability to manage multiple priorities within a fast-paced environment
    • Strong judgment skills to make sound business decisions
    • Proficient in Microsoft Suite Products, experience with Service Titan a plus
    • Satisfactory passing of mandatory pre-employment drug screen & background check

     

    GROOMING STANDARDS: Once hired, all employees must maintain a well-groomed appearance (i.e. a business- like haircut, no facial piercings, and no visible tattoos.)

     

    PHYSICAL DEMANDS:

    • Regularly required to sit; use hands to handle or feel and type
    • Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues
    • Frequently required to reach with hands and arms
    • Occasionally required to stand; walk and stoop, kneel, crouch, or crawl
    • May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
    • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

    We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

     

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.


     #CGW

  • 4 Days Ago

G
Field Maintenace Supervisor Ft. Irwin, CA
  • General Dynamics Land Systems Customer Service & Support Company
  • Fort Irwin, CA FULL_TIME
  • At General Dynamics Land Systems has an opportunity for an experienced leader to lead a team that will put our Customer at the center of everything we do. Our commitment to protect and enable the men ...
  • 8 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Salton, CA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 18 Days Ago

L
Customer Service Representative
  • Liberty Military Housing
  • Twentynine Palms, CA FULL_TIME
  • Overview Liberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-main...
  • 20 Days Ago

D
CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar
  • Indio, CA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Boron, CA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Representative jobs found in Coachella, CA area

R
CUSTOMER SERVICE REPRESENTATIVE
  • Reigning Enterprises Inc
  • Indio, CA
  • The consumer comes first within the hospitality industry and that is no exception at Reigning Enterprise. Our Customer S...
  • 3/27/2024 12:00:00 AM

B
Customer Service Representative
  • Bunzl Processor Distribution, LLC
  • Riverside, CA
  • ** Customer Service Representative** **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA1...
  • 3/27/2024 12:00:00 AM

O
Customer Service Representative
  • Orco Block Co., Inc.
  • Riverside, CA
  • **Job details** **Salary** Pay range from $16 to $18 hr based on experience **Job Type** Full-time **Qualifications** Hi...
  • 3/26/2024 12:00:00 AM

F
CUSTOMER SERVICE REPRESENTATIVE>
  • Family Dollar
  • Mecca, CA
  • Family Dollar - 91299 2ND ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family D...
  • 3/26/2024 12:00:00 AM

R
Customer Service Representative
  • Rollins, Inc.
  • Riverside, CA
  • ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** ORKIN17099 Showi...
  • 3/26/2024 12:00:00 AM

U
Customer Service Representative
  • Umdaschgroup Ventures
  • Riverside, CA
  • **Customer Service Representative** * 6901 Central Ave, Riverside, CA 92504, USA * Full-time **Company Description** **I...
  • 3/26/2024 12:00:00 AM

H
Customer Service Representative
  • HomeTeam Pest Defense
  • Riverside, CA
  • ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** E3400025260 Show...
  • 3/25/2024 12:00:00 AM

I
Customer Service Representative
  • International Window
  • Corona, CA
  • Job Description Job Description Immediate opening for our Inside Sales Department for a Window/Door Manufacturing Co. CU...
  • 3/24/2024 12:00:00 AM

Coachella (/koʊˈtʃɛlə/, /koʊ.əˈtʃɛlə/) is a city in Riverside County, California; it is the easternmost city in the region collectively known as the Coachella Valley (or the Palm Springs area). It is located 28 miles (45 km) east of Palm Springs, 80 miles (130 km) east of Riverside, and 130 miles (210 km) east of Los Angeles. Known as the "City of Eternal Sunshine", Coachella is largely a rural and agricultural community in the desert and one of the state's fastest growing cities in the late 20th century. When it first incorporated back in 1946, it had 1,000 residents, but the population was 4...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Representative jobs
$37,230 to $46,662
Coachella, California area prices
were up 3.0% from a year ago

Customer Service Representative in Charlotte, NC
Resolve problems regarding documentation issues and may assist in researching and resolving discrepancies.
February 14, 2023
Customer Service Representative in Hartford, CT
Schedules all appointments, including Psychiatric Evaluations, special population intakes and ongoing appointments.
February 03, 2023
Customer Service Representative in Inglewood, CA
Gather customer information such as name, address and enter information into computer.
October 17, 2022