Customer Service Representative jobs in Baton Rouge, LA

State Farm Agency, located in Baton Rouge, LA, is seeking a professional to join their winning team for the role of Personal Lines Customer Service Representative - State Farm Agent Team Member. This is a "Career Path" position for that special someone with a stable prior work history (or equivalent).

YOU WILL BE REQUIRED TO OBTAIN YOUR LOUISIANA PROPERTY & CASUALTY INSURANCE LICENSE WITHIN THE FIRST SIX MONTHS OF YOUR ON THE JOB TRAINING. Once licensed is obtain you are eligible for commissions in addition to salary.

In this role you will provide exceptional customer service by phone and in person for a well established agency. Duties will include Personal Lines Customer Service by phone and in person at a well established agency. On the job training and licensing preparation is provided. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary with potential for commissions once licensed
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Property & Casualty license (must be able to obtain)
• Excellent interpersonal skills
  
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.