Customer Service Manager jobs in Wheeling, WV

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Wheeling Linen Service, Inc.
  • Wheeling, WV FULL_TIME
  • JOB DESCRIPTION

    Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.


    Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch."

    RESPONSIBILITIES
    • Basic accounting and data entry
    • Accounts receivable
    • Telephone customer service
    QUALIFICATIONS
    • Highly professional and dependable
    • High level of attention to detail
    • Strong communication skills, verbal and written
    • Excellent skills using Microsoft Word, Excel, and Outlook
    BENEFITS
    • Group benefits package (Medical, Dental, Short-term Disability, Vision, Life Insurance, and 401(k) with generous company match
    • Paid Vacation
    COMPANY DESCRIPTION

    Wheeling Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.

    Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.
    Wheeling Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
  • 18 Days Ago

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Manager, Customer Service Rep
  • The Health Plan of West Virginia Inc
  • Wheeling, WV FULL_TIME
  • Responsible for monitoring, educating, assisting and managing the Commercial/ASO call center. Required: Previous call center/customer service experience. Self starter, detail oriented, ability to prio...
  • 28 Days Ago

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Event Manager (Aerospace Customer Service)
  • RennickBarrett Recruiting, INC
  • Bridgeport, WV FULL_TIME
  • Our client is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re se...
  • 1 Month Ago

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Customer Service
  • The Home Depot
  • Bridgeport, WV FULL_TIME
  • Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn ...
  • 15 Days Ago

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Assistant General Manager
  • Wheeling Linen Service, Inc.
  • Wheeling, WV FULL_TIME
  • JOB DESCRIPTION Assistant General Manager opportunity with growing, successful regional family owned and professionally managed company, serving customers since 1934. This position is responsible for ...
  • 24 Days Ago

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Assistant General Manager
  • Sanitary Linen Service, Inc.
  • Parkersburg, WV FULL_TIME
  • JOB DESCRIPTION Assistant General Manager opportunity with growing, successful regional family owned and professionally managed company, serving customers since 1934. This position is responsible for ...
  • 24 Days Ago

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0 Customer Service Manager jobs found in Wheeling, WV area

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Customer Service Representative
  • Wheeling Linen Service, Inc.
  • Wheeling, WV
  • JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successfu...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative
  • wewomeninenergy.com
  • Washington, PA
  • **Customer Service Representative** ***February 17, 2022*** * Full Time * Posted 2 days ago **Sprague** Our Energy Makes...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative
  • coentires.com
  • Washington, PA
  • **Customer Service Representative** **Department:** RCM1227 - Mt Washington, Bailey Ave **Location:** Pittsburgh, PA **T...
  • 3/29/2024 12:00:00 AM

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Customer Service Associate
  • Raising Cane's
  • Pleasant Hills, PA
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $15 - 16.50 / hour As an impo...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • St. Clair Cleaners
  • Wheeling, WV
  • Job Description Job Description Glo-Tone Cleaners 116 Edgington Lane and 2221 National Road Part- time Customer Service ...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Coen
  • Steubenville, OH
  • Position Overview: Job Title: Customer Service Representative Location: Steubenville, OH Salary: $12.25 / hourly Job Des...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • The Health Plan of West Virginia Inc
  • Wheeling, WV
  • Job Description Job Description The Customer Service Representative is responsible for answering phone calls in a prompt...
  • 3/25/2024 12:00:00 AM

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Customer Service Associate
  • Raising Cane's
  • Pittsburgh, PA
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $15 - 16.50 / hour As an impo...
  • 3/25/2024 12:00:00 AM

Wheeling is a city in Ohio and Marshall counties in the U.S. state of West Virginia. Located almost entirely in Ohio County, of which it is the county seat, it lies along the Ohio River in the foothills of the Appalachian Mountains. Wheeling was originally a settlement in the British colony of Virginia and later an important city in the Commonwealth of Virginia. Wheeling was the first state capital of West Virginia. Due to its location along major transportation routes, including the Ohio River, National Road, and the B&O Railroad, Wheeling became a manufacturing center in the late nineteenth...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$91,586 to $122,679
Wheeling, West Virginia area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020