Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Fud, the World's First Social Hustling Community, is seeking a Freelance Side Jobs - Customer Service Representative to join our community. As an expert and mentor in our community, you will play a vital role in helping individuals find the know-how they need to take action and put more money in their pockets. Our company aims to provide a platform where people can connect, learn, and support each other in their hustling endeavors.
As a Freelance Side Jobs - Customer Service Representative, you will have a deep understanding of the freelance and side gig economy, and possess the knowledge to guide individuals on their career development journey. You will be responsible for helping our community members unearth their talents, explore various side job opportunities, and provide actionable advice on how to succeed in the gig economy.
At Fud, we believe in empowering individuals to take control of their financial futures by leveraging their skills and passions. We are seeking someone who is passionate about helping others and has a strong understanding of the ever-evolving job market landscape. If you are a self-driven individual who thrives in a dynamic and flexible environment, this could be the perfect opportunity for you.
You can experience our community for yourself by downloading our free to use app.