Customer Service Manager jobs in Santa Fe, NM

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service
  • Kakawa Chocolate House
  • Santa Fe, NM FULL_TIME
    • *Kakawa Chocolate House in Santa Fe, NM is looking for one customer service person to join our 40 person strong team. We are located on 1050 Paseo De Peralta. Our ideal candidate is *
      *Answer any questions the customers may have *Assist Customers in preparing their orders - including making chocolate drinks, packing orders and using POS register to complete transaction *Filling in and inventory control *Cleaning work area regularly to maintain a tidy and sanitary work environment


    Qualifications

      *Friendly attitude even when dealing with challenges or unhappy customers *Must posses a strong work ethic and dependability to maintain scheduling commitments *Team oriented mentality and ability to work well with others *Ability to problem solve customer concerns or problems quickly and with patience *Good communication skills with customers and other employees

    We are looking forward to receiving your application. Thank you.

    Available shifts and compensation: We have available shifts all days of the week. Compensation is $16.00 - $18.00/hour.

    About Kakawa Chocolate House: We are a specialty chocolate company located in the beautiful high desert town of Santa Fe, New Mexico. Our passion is authentic and historic drinking chocolates elixirs. Historic drinking chocolate elixirs include traditional Pre-Columbian, Mesoamerican, Mayan and Aztec drinking chocolate elixirs; 1600's European drinking chocolate elixirs, Colonial American and Colonial Mexican drinking chocolate elixirs. Kakawa Chocolate House drinking chocolate elixirs are representative of these historic recipes and span the time period 1000 BC to the mid-1900s AD. Kakawa supports local organic farming, promotes the history and anthropology of chocolate, and, most importantly, produces a huge variety of delicious chocolate creations of the highest quality. Since its founding, Kakawa has earned a reputation as one of the most exciting and original chocolate shops in the world.


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  • 1 Month Ago

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Customer Service Delivery Advocate
  • Carvana, LLC
  • Santa Fe, NM OTHER,FULL_TIME
  • We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one o...
  • 18 Days Ago

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Business and Customer Service Coordinator
  • Custom Window Coverings, Limited
  • Santa Fe, NM FULL_TIME
  • Business and Customer Service Coordinator | Custom Window Coverings LTD Job Description: Custom Window Coverings LTD is seeking a highly organized and customer-focused individual to join our team as a...
  • 20 Days Ago

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Propane Customer Service Representative
  • Kit Carson Propane
  • Taos, NM FULL_TIME
  • As a Customer Service Representative for Kit Carson Propane, you will act as a liaison, provide information, answer questions, and resolve any emerging problems that our customer accounts might face w...
  • 22 Days Ago

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Customer Service Associate
  • University of New Mexico
  • Taos, NM FULL_TIME
  • Customer Service Associate Requisition ID req20919 Working Title Customer Service Associate Position Grade 05 Position Summary Harwood Museum Store Customer Service Associate The Harwood Museum of Art...
  • 23 Days Ago

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Retail Customer Service Cashier
  • Love's Travel Stops & Country Stores
  • Santa Rosa, NM FULL_TIME
  • Req ID: 437691 Address: 1028 State Hwy 156 Santa Rosa, NM, 88435 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Compet...
  • Just Posted

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0 Customer Service Manager jobs found in Santa Fe, NM area

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Customer Service Representative - Santa Fe
  • Enterprise Truck Rental
  • Santa Fe, NM
  • **Customer Service Representative - Santa Fe** **Job ID** 389439 Santa Fe, NM **Overview** The Customer Assistance Repre...
  • 4/25/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Santa Fe, NM
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Healthcare Outsourcing Network, LLC
  • Santa Fe, NM
  • Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
  • 4/24/2024 12:00:00 AM

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Customer Service Support Intermediate
  • On-board Companies
  • Santa Fe, NM
  • On-Board Administrative is hiring aCustomer Service Support in Santa Fe, NM! For immediate consideration please send you...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Santa Fe, NM
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

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Customer Service Support Intermediate - AA145XXXJS2 - NP
  • Aspen Technical Staffing, Inc
  • Santa Fe, NM
  • CUSTOMER SERVICE General Statement This position provides a wide variety of administrative and staff support services to...
  • 4/24/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Santa Fe, NM
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/24/2024 12:00:00 AM

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Medical Equipment Customer Service Representative
  • Rotech Healthcare Inc.
  • Santa Fe, NM
  • OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound car...
  • 4/22/2024 12:00:00 AM

Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County. This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$88,624 to $118,707
Santa Fe, New Mexico area prices
were up 2.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020