Customer Service Manager jobs in Santa Cruz, CA
Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Manager jobs
- Homestead Hardware Inc.
-
Aptos, CA
FULL_TIME
-
Homestead Hardware Inc. in Aptos, CA is looking for one customer service to join our 20 person strong team. We are located on 72 Rancho Del Mar Ave. Our ideal candidate is attentive, punctual, and hard-working.
Benefits
- We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
- *Greet customers and make them feel at home *Answer any questions the customers may have *Assist Customers in preparing their orders *Clean work area as needed to maintain a tidy work environment *Respond to all complaints in a friendly and professional manner
Qualifications
- *Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Ability to problem solve quickly concerns customers may have *Good communication skills with customers
We are looking forward to reading your application.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.50 - $17.50/hour.
About Homestead Hardware Inc.: Homestead Hardware Inc. is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://www.acehardware.com/store-details/05552.
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Powered by Homebase. Free employee scheduling, time clock and hiring tools. - 19 Days Ago
- Boffy Insurance Agency Inc
-
Felton, CA
FULL_TIME
- The Boffy Insurance Agency is hiring Insurance Customer Service Representatives to join our team! Our Agency is located in Santa Cruz County, and were up to big things! We provide Auto, Home, Business...
- 17 Days Ago
- Robert Half
-
Watsonville, CA
PER_DIEM
- Available Positions for Customer Service Representatives!Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your soci...
- 21 Days Ago
- FYZICAL Therapy and Balance Centers
-
Capitola, CA
FULL_TIME
- If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in C...
- Just Posted
- Patrick-Trumpet-Insurance-Agency-Inc.
-
Scotts, CA
FULL_TIME
- Job DescriptionThe Farmers Insurance (Patrick Trumpet Insurance Agency Inc.) in Scotts Valley, CA is hiring Insurance Representatives to join our team! My agency is up to big, bold and audacious thing...
- Just Posted
- Boffy-Insurance-Agency-Inc
-
Felton, CA
FULL_TIME
- Job DescriptionThe Boffy Insurance Agency is hiring Insurance Customer Service Representatives to join our team! Our Agency is located in Santa Cruz County, and we’re up to big things! We provide Auto...
- 1 Day Ago
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0 Customer Service Manager jobs found in Santa Cruz, CA area
- Walmart
-
Scotts Valley, CA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
- Azazie Inc.
-
San Jose, CA
- About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid...
- 4/23/2024 12:00:00 AM
- Azazie, Inc.
-
San Jose, CA
- About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid...
- 4/22/2024 12:00:00 AM
- Cour Consultants
-
Los Gatos, CA
- Medical device company that offers a novel, minimally invasive approach to the sacroiliac joint using a single, robust, ...
- 4/22/2024 12:00:00 AM
- San Diego LLC.
-
Newark, CA
- **Customer Service Representative** ** Newark, CA 3 weeks ago Be among the first 25 applicants** ** Welcome back** Sign ...
- 4/22/2024 12:00:00 AM
- Rentokil Initial
-
San Jose, CA
- **Customer Service Representative** CAROUSEL_PARAGRAPH * San Jose, California * Customer Service/Support * 30610 Rentoki...
- 4/21/2024 12:00:00 AM
- Bedrosians
-
South San Francisco, CA
- * 11-Feb-2022 to 12-Apr-2022 (PST) * South San Francisco, CA, USA * Hourly * Full Time *Medical, Dental, and Vision Bene...
- 4/21/2024 12:00:00 AM
- Bellowsservice
-
Santa Cruz, CA
- **Customer Service Representative** * Santa Cruz, CA * Full-Time * Administration * Customer Service Representative Bell...
- 4/20/2024 12:00:00 AM
About Santa Cruz, California
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