Customer Service Manager jobs in San Diego, CA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Best Formula Insurance Service
  • Calexico, CA FULL_TIME
  • Responsibilities

    • Identify customer needs
    • Establish and develop customer relationships and follow up with customers
    • Provide prompt, accurate and friendly customer service
    • Become familiar with products, services, and systems in the business in order to operate efficiently
    • Contribute to agency success through promoting new initiatives
    • We cover AZ, CA, MI, NM, NV, TX

    Requirements

    • Good operational computing skills
    • Knowledge of MS Office programs
    • Ability to Multi-task
    • Strong verbal/written communication and interpersonal skills
    • Patient with customers and persistent with carriers
    • Personal, Commercial, P&C license (any preferred)
    • Meticulous to details to projects and service.

    **Important**

    Complete test while applying for position.

    Job Type: Full-time

    Pay: $16.00 - $19.00 per hour

    Benefits:

    • Flexible schedule
    • On-the-job training
    • Paid time off
    • Professional development assistance

    Experience level:

    • 1 year

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Work setting:

    • In-person
    • Office

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Office: 1 year (Required)

    Language:

    • Spanish (Required)

    License/Certification:

    • Property & Casualty License (Preferred)

    Work Location: In person

  • 13 Days Ago

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Bilingual Customer Service Manager
  • ACE Cash Express
  • San Marcos, CA FULL_TIME
  • $1,000 Signing Bonus $400 payable within 30 days after successful completion of 15-shift training. $600 payable within 30 days after successful completion of 90 days of employment. Must be in good sta...
  • Just Posted

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Customer Service Sales Manager
  • UniTrust Financial Group
  • San Diego, CA FULL_TIME
  • Customer Service Sales Manager Location: Remote About InsuraTec Services Group: InsuraTec Services Group is a dynamic and innovative company specializing in financial services, particularly life insur...
  • 12 Days Ago

L
Senior Manager Customer Service
  • Liberty Packaging - San Diego
  • Poway, CA FULL_TIME
  • Description POSITION SUMMARYThe Senior Manager, Customer Service is accountable for driving excellence across the Liberty Packaging Customer Service function through leadership, developing an integrat...
  • 1 Month Ago

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INDEPENDENT FIELD SALES REPRESENTATIVE
  • Mission Manager
  • Escondido, CA FULL_TIME
  • The Opportunity Mission Manager Inc. helps saves lives and property by enabling first responders to operate more efficiently and effectively. Our web-based software provides search and rescue, fire-fi...
  • 23 Days Ago

A
Cleaner
  • Aware Manager
  • San Diego, CA PART_TIME,FULL_TIME
  • CleanerWe are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition.ResponsibilitiesClea...
  • 1 Day Ago

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0 Customer Service Manager jobs found in San Diego, CA area

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Customer Service Representative
  • Insight Global
  • San Diego, CA
  • This is a full-time on-site role for an Arabic speaking Customer Service Representative. As a Customer Service Represent...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Reotemp Instrument Corporation
  • San Diego, CA
  • Job Description Job Description JOB SUMMARY: The primary responsibility of the Customer Service Representative (CSR) is ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Dal-Tile Corporation
  • San Diego, CA
  • Customer Service Representative San Diego , California Join the largest manufacturer of tile and natural stone in the Un...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Liberty Military Housing
  • San Diego, CA
  • Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housing were here to serve those wh...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Community Financial Service Centers
  • National City, CA
  • Position Title Customer Service Representative Basic Function Provide exceptional customer service by accurately conduct...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Guild Mortgage Company
  • San Diego, CA
  • ** Customer Service Representative** **Job Category****:** Loan Servicing **Requisition Number****:** CUSTO13354 Showing...
  • 3/24/2024 12:00:00 AM

G
Customer Service Representative
  • Genuine Parts Company
  • San Diego, CA
  • SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer ...
  • 3/24/2024 12:00:00 AM

P
Customer Service Representative
  • Phamatech, Inc.
  • San Diego, CA
  • Job Description Job Description Job Description: We are looking for a customer-oriented service representative. A custom...
  • 3/24/2024 12:00:00 AM

According to SDSU professor emeritus Monte Marshall, San Diego Bay is "the surface expression of a north-south-trending, nested graben". The Rose Canyon and Point Loma fault zones are part of the San Andreas Fault system. About 40 miles (64 km) east of the bay are the Laguna Mountains in the Peninsular Ranges, which are part of the backbone of the American continents. The city lies on approximately 200 deep canyons and hills separating its mesas, creating small pockets of natural open space scattered throughout the city and giving it a hilly geography. Traditionally, San Diegans have built the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$100,956 to $135,230
San Diego, California area prices
were up 2.6% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020