Customer Service Manager jobs in Ontario, CA

Exciting Opportunity Awaits You in HVAC Customer Service! Are you driven, goal-oriented, and ready to seize a new opportunity? If you're nodding with enthusiasm, then we're eager to connect with you! Our thriving HVAC office in Murrieta is on the hunt for a dynamic Customer Service Dispatcher to join our high-energy team. We're seeking someone who thrives in a fast-paced environment while delivering top-notch customer service that's truly world-class. If you're a quick learner, a positive thinker, and a go-getter who loves innovation, we want you on our team!

What Sets You Apart:

Positive Attitude * Quick Learner * Innovative (Out of the Box) Thinker * Self-Motivated * Team Player * Organized * Outgoing * Upbeat * Confident

Your Mission:

In this role, you're not just a customer service representative or just a dispatcher; you're the engine behind our exceptional service delivery. If you have HVAC experience under your belt, that's a major plus, but what's even more crucial is your extraordinary knack for customer service. Your voice will be the warm welcome and reassuring presence on the other end of the line. Juggling multiple phone lines? No problem – you thrive on it! Your interactions will be professional, courteous, and always confident, whether over the phone or face-to-face.

• Skillfully dispatch technicians and installers with precision and punctuality.
• Be the liaison between our clients and our tech-savvy team, ensuring seamless scheduling.
• Prioritize calls, process information, and make quick decisions with clarity.
• Collaborate closely with customer service reps, managers, and technicians for superior service delivery.
• Your communication skills? Stellar – both written and verbal.
• Embrace follow-up calls and data entry with enthusiasm.
• You're not just trainable; you're eager to learn and grow.
• Office duties? Administrative tasks? Bring it on – you're versatile and dependable.

• Previous experience in customer service, sales, or a related field.
• Building rapport with clients? It's second nature.
• Multitasking and prioritizing? You thrive in this environment.
• Your demeanor? Always positive and professional.
• Your communication? Exceptional – both written and spoken.

Don't Miss Out:

This is a full-time opportunity with a salary range of $16.00 - $21.00 per hour & full benefits to include medical, dental, vision and 401k with employer matching.

Are you ready to step into a vibrant role where your skills, enthusiasm, and innovative thinking are valued? We invite you to be part of our HVAC journey. Apply today and let's unlock new heights of customer service excellence together! Wanna check us out some more (we get it!) go here: https://coolairsolutions.com

CoolAir Solutions is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, ancestry, citizenship, religion, marital status, pregnancy, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status or any other characteristic protected by state or federal law.