Customer Service Manager jobs in New Iberia, LA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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And customer service
  • Envoy Air
  • Lafayette, LA FULL_TIME
  • Overview

    Come and work for Envoy Air, an American Airlines Group Company, at Lafayette Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

    We are hiring immediately, with no experience required!

    Pay rate : $13.26 / hr.

    Responsibilities

    What’s in it for you?

    • Travel for free with your family and friends on flights across the American Airlines global network.
    • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
    • In this entry level position , you can enjoy paid on the job training and development programs to take your career to the next level.
    • Both full-time and part-time positions available.
    • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
    • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

    What you will be doing!

    Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip.

    Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.

    • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation / ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
    • No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.
    • Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
    • No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
    • Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
    • Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
    • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and / or extended hours, weekends, and holidays.

    Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

    Qualifications

    Requirements :

    • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
    • Valid driver’s license (some license restrictions may prohibit a candidate from being considered for this role).
    • 18 years or older.
    • High school diploma, GED, or international equivalent.
    • Ability to pass a pre-employment drug screen and background check.
    • Authorized to work in . without sponsorship.

    Explore and gain more insight into Envoy Air at the following link :

    Envoy Air is an Equal Opportunity Employer Minorities / Women / Veterans / Disabled / LGBT.

    Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

    EnvoyOut

    Need help finding the right job?

    Last updated : 2024-02-25

  • 17 Days Ago

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Customer Service
  • Pizza Hut
  • SAINT MARTINVILLE, LA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 18 Days Ago

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Manager-in-Training (MIT)
  • Sun Auto Tire and Service
  • Lafayette, LA FULL_TIME
  • Overview Delta World Tire is one of the area’s largest independent tire dealers, with over 30,000 tires in stock. In addition to tires, Delta World Tire offers complete quality automotive repair and p...
  • 1 Day Ago

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FABRICATION PROJECT MANAGER
  • Service Fabricators, LLC
  • Mamou, LA FULL_TIME
  • **Job Summary:** We are seeking a skilled Fabrication Project Manager to oversee our production processes to ensure efficient and accurate fabrication. The ideal candidate will have expertise in proje...
  • 4 Days Ago

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Automotive Store Manager
  • Tire Choice Auto Service Centers
  • Lafayette, LA FULL_TIME
  • Company Description Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq...
  • 2 Days Ago

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Automotive Store Manager
  • Tire Choice Auto Service Centers
  • Youngsville, LA FULL_TIME
  • Company Description Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq...
  • 5 Days Ago

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0 Customer Service Manager jobs found in New Iberia, LA area

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Customer Service Representative
  • Walmart
  • Lafayette, LA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

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Customer Service Associate
  • Raising Cane's Chicken Fingers
  • Lafayette, LA
  • **Customer Service Associate** Lafayette, Louisiana **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Ins...
  • 4/19/2024 12:00:00 AM

A
Customer Service Representative I
  • American Telephone and Telegraph Company
  • Lafayette, LA
  • Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connecte...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • New Iberia, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

H
Customer Service Representative - Work From Home>
  • Healthon
  • Abbeville, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

H
Customer Service Representative - Work From Home>
  • Healthon
  • Lafayette, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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Home Outlet Customer Service Representative
  • E.C. Barton & Company
  • Lafayette, LA
  • **Home Outlet Customer Service Representative** CAROUSEL_PARAGRAPH * Home Outlet of Lafayette * 2315 West Pinhook Road *...
  • 4/17/2024 12:00:00 AM

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Customer Service Representative: Abbeville, LA Abbeville, LA
  • American Cash Advance
  • Abbeville, LA
  • **Customer Service Representative: Abbeville, LA** Abbeville, LA **Full-Time Customer Service Representative: Abbeville,...
  • 4/16/2024 12:00:00 AM

New Iberia (Spanish: Nueva Iberia, French: La Nouvelle-Ibérie) is the largest city in and the parish seat of Iberia Parish, Louisiana, United States. It is located 21 miles (34 kilometers) southeast of Lafayette. In 1900, 6,815 people lived in New Iberia; in 1910, 7,499; and in 1940, 13,747. The population was 32,623 at the 2000 census and 30,617 in 2010, a decrease of 2,006, or 6.2 percent, over the previous decade. New Iberia is a part of the Lafayette, Louisiana Metropolitan Statistical Area. New Iberia is located at 30°0′13″N 91°49′6″W / 30.00361°N 91.81833°W / 30.00361; -91.81833 (30.0...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$84,967 to $113,808
New Iberia, Louisiana area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020