Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are seeking a Dispatcher/Customer Service Representative to join our team!
Must be available all shifts - Background checks will be done.
Responsibilities:
​Qualifications:
Shifts:
8am-4pm
4pm-12am
12am-8am
Full time position/Part Time positions available
Paid training
Paid vacation
Long-term, sustainable, and profitable growth and advancement opportunities
Overtime Pay
Bonus Pay
Pay Raises
Health Benefits
Company open 24 hours per day, 7 days per week, 365 days per year
Background Checks done
If you are providing a resume to Indeed, please include your telephone number
Apply in person ONLY at Quality Towing, 1657 Plaza Place, Myrtle Beach, SC 29577'
'
Work Remotely
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
Schedule:
Work Location: In person
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0 Customer Service Manager jobs found in Myrtle Beach, SC area