Customer Service Manager jobs in Mishawaka, IN

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service
  • Community Choice Financial Family of Brands
  • Niles, MI FULL_TIME
  • What you will be doing :

    As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

    In addition, you will :

    • Be a proud brand ambassador
    • Work with customers to find the best financial solutions to fit their needs
    • Participate in ongoing trainings to stay up to date on our products and processes
    • Verify customer information and process loans
    • Check cashing transactions after following verification procedures
    • Communicate effectively with customers providing excellent customer service
    • Adhere to all company policies, procedures, and customer confidentiality requirements

    What you should have :

    • Must be 18 years of age or older
    • You should have a high school diploma, GED, or equivalent work experience
    • Ability to work a flexible schedule
    • Must be able to work nights, holidays, and weekends
    • 6 months of customer service experience will be an asset
    • 6 months of cash handling experience will be an asset

    We offer :

    • Full time employment at a competitive wage and incentives for great salesmanship
    • Medical / Prescriptions, Dental, Vision, life insurance and much more for full time Team Members
    • 401(k) plan including company match
    • Last updated : 2024-03-23

  • 4 Days Ago

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Customer Service Manager - State Farm Agent Team Member
  • Steve Siler - State Farm Agent
  • La Porte, IN FULL_TIME
  • Position Overview State Farm Insurance Agent located in LaPorte, IN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Steve Siler - State Farm Ag...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar
  • Mishawaka, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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Customer Service Representative
  • American Renolit Corporation LaPorte
  • La Porte, IN FULL_TIME
  • GENERAL PURPOSE OF POSITION Coordinate sales activities to regular accounts through customer service liaison between customers, sales organization and plant. Support sales organization in matters rela...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Culver, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • South Bend, IN FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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0 Customer Service Manager jobs found in Mishawaka, IN area

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Customer Service Representative
  • Carpenter Co
  • Elkhart, IN
  • **Customer Service Representative** **Job Description** **Customer Service Representative** Carpenter Co. has a great op...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Indiana Farm Bureau, Inc.
  • Elkhart, IN
  • Customer Service Representative Elkhart , Indiana **Description** **Responsibilities:** * Interact directly with our cus...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • J.B. Poindexter & Co.
  • Elkhart, IN
  • Customer Service Representative location Elkhart, IN, USA Shift Hourly category Truck Accessories Group JOB DESCRIPTION ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Progressive Corp.
  • Elkhart, IN
  • Customer Service Representative **Job Number** : 188550 If you enjoy helping others and flourish in a fast-paced environ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Ridefox
  • Elkhart, IN
  • **Enhance your Riding Experience** Get monthly FOX updates straight to your inbox. **Enhance your Riding Experience** Ge...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Marine Fasteners
  • Elkhart, IN
  • Position Overview: Maintain and oversee our proprietary inventory management system. Our signature KANBAN system enables...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Heartlandrvs
  • Elkhart, IN
  • >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:10061...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • J&B Medical
  • Mishawaka, IN
  • Job Description Job Description Spring into a New Career! Start NOW at Dynamic Synergy! You will have PTO by the time Su...
  • 3/24/2024 12:00:00 AM

Mishawaka /ˌmɪʃəˈwɑːkə/ is a city on the St. Joseph River, in Penn Township, St. Joseph County, in the U.S. state of Indiana. The population was 48,252 as of the 2010 census. Its nickname is "the Princess City." Mishawaka is a principal city of the South Bend–Mishawaka, IN-MI, Metropolitan Statistical Area. According to the 2010 census, Mishawaka has a total area of 17.348 square miles (44.93 km2), of which 17 square miles (44.03 km2) (or 97.99%) is land and 0.348 square miles (0.90 km2) (or 2.01%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$88,208 to $118,155
Mishawaka, Indiana area prices
were up 1.3% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020