Customer Service Manager jobs in Macon, GA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Manager
  • Ingles Markets
  • Eatonton, GA FULL_TIME
  • Location: Eatonton - Store 484: 754 Monticello Rd. Eatonton GA 31024
    Posting End Date: 04/30/2024

    Requirements

    Ideal candidates will possess interpersonal and communication skills which will allow them to provide exceptional customer service, while maintaining a high level of productivity, and complying with all safety and sanitation procedures; related experience is a plus; must be available seven days a week, including evenings, and weekends.

    A Day in the Life

    Sometimes, it's the last impression that matters the most. If you truly have a passion for serving customers and have strong communication skills, this position may be perfect for you. As the customers' last point of contact, our CSM's ensure they can make their purchases quickly and efficiently while handling any concerns or questions they may have.

    Experience

    Related experience is a plus. Never worked in this environment before? Here is an opportunity to start! Our team members will be here every step of the way while you journey from beginner to expert. Soon enough, you'll be helping the next associate learn the ropes. For associates who truly apply themselves, the leadership and team-building experience you can learn from this position can enhance your candidacy for leadership positions in the future.

    Ingles Culture

    Since the day that our doors opened in 1963, our team has been driven by a philosophy centered on learning and growth. With a hometown culture, a focus on internal growth and promotion, and team-centered servant leadership, Ingles Markets is here to help you grow as a professional from day one until retirement. Our team of 27,000 associates works diligently to provide shoppers with the highest quality experience. Our goal for excellence continues as we work together to ensure a safe, clean, productive work environment with equal opportunities for every associate. We understand how important our role in the community is. When Ingles Markets was founded, we established a tradition of giving back to our communities. Looking for a way to better yourself while also giving back? Join the Ingles family! Start your new career today!

  • 17 Days Ago

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CUSTOMER SERVICE MANAGER
  • All Ways Caring HomeCare
  • EASTMAN, GA FULL_TIME
  • Our Company All Ways Caring HomeCare Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for...
  • 1 Month Ago

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Operations Manager - DCGS Customer Service
  • NANA Regional Corporation
  • Warner, GA OTHER
  • Work Where it Matters. RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exci...
  • 16 Days Ago

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Customer Experience Associate-Express
  • Army & Airforce Exchange Service
  • Robins, GA PART_TIME
  • As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...
  • 8 Days Ago

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Customer Experience Associate-Express
  • Army & Airforce Exchange Service
  • Warner, GA PART_TIME
  • As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...
  • 25 Days Ago

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Account Manager / Customer Service Representative / Entry Level
  • DotCom Marketing
  • Macon, GA FULL_TIME
  • Company DescriptionDotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning abou...
  • 1 Month Ago

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0 Customer Service Manager jobs found in Macon, GA area

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GEICO Customer Service Representative
  • Government Employees Insurance Company
  • Macon, GA
  • Customer Service Representative – Macon, GA Salary: $17.50 per hour / $35,262.50 annually When you grow, GEICO grows. An...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Work For Warriors Georgia
  • Macon, GA
  • Job Description About the role Employee will exercise professionalism in answering phones, responding to customer reques...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Arrow Exterminators, Inc.
  • Macon, GA
  • Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to pr...
  • 4/19/2024 12:00:00 AM

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Customer Service/Management
  • National Bank Products,
  • Warner Robins, GA
  • Job Description Job Description Professional Company looking for a motivated individual who has a passion for first rate...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative
  • Pratt Industries
  • Warner Robins, GA
  • Job Description Pratt is America's 5th largest corrugated packaging company and the world's largest, privately-held 100%...
  • 4/18/2024 12:00:00 AM

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Customer Service Associate
  • Ollie's
  • Macon, GA
  • Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive...
  • 4/18/2024 12:00:00 AM

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Customer Service Associate
  • Georgia Auto Pawn, Inc.
  • Macon, GA
  • **Customer Service Associate** at Georgia Auto Pawn, Inc Macon, GA **Customer Service Associate:** The role of Customer ...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative
  • Davids Bridal Inc.
  • Macon, GA
  • NOW HIRING Location GA - Macon Area Store Hourly Careers Category Retail - Customer Service Share this role: BEST. JOB. ...
  • 4/15/2024 12:00:00 AM

Macon (/ˈmeɪkən/), officially Macon–Bibb County, is a consolidated city-county located in the state of Georgia, United States. Macon lies near the geographic center of the state, approximately 85 miles (137 km) south of Atlanta, hence the city's nickname "The Heart of Georgia." Located near the fall line of the Ocmulgee River, Macon is the county seat of Bibb County and had a 2017 estimated population of 152,663. Macon is the principal city of the Macon metropolitan area, which had an estimated population of 228,914 in 2017. Macon is also the largest city in the Macon–Warner Robins Combined St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$84,310 to $112,929
Macon, Georgia area prices
were up 1.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020